cancel
Showing results for 
Search instead for 
Did you mean: 

Terrible sound when playing MSFS 2020

Golem5
Level 3

Sound is good when using the oculus Quest 2 internal games or watching You Tube. But, whenever I activate the VR on the MSFS 2020 the audio is terrible. Installed the latest Quest2 software and updated all the audio and usb drivers.

Please help. 

1 ACCEPTED SOLUTION

Accepted Solutions

Thank you, It was a bad cable problem. Once replaced all is OK.

View solution in original post

7 REPLIES 7

OculusSupport
Community Manager
Community Manager

Hey there! Thanks for contacting us and sharing this issue. We understand how important your game time is and we'll be happy to try and figure this out!

 

Let's start with a few questions.

  • Is this the only game this happens on?
  • Are you using Steam or Oculus with this app?
  • Are you using Airlink or the Oculus cable link?

 

Looking forward to your response!

Golem5
Level 3

Hello,

Yes this is the only VR game I play on my PC.

I am using Oculus

I am using cable link

Thanks.

Hey! Thanks for your response. 

 

Can you please try another game to see if it behaves the same way?

Did you try un and reinstalling the app?

Did you check for an app update?

Can you check the cable for any damages?

 

Thanks!

 

Reinstalled the application - no change

Checked the updates - no change

Will check cable

Thanks

Hello Golem5! 

 

How is your Thursday going? We appreciate you for working these steps out for us. 

 

Did you happen to notice any damages on your cable? Or was the cable loose? 

 

We would love to hear an update from you! 

 

Feel free to reach out to us via private message and we will be sure to get you taken care of. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

Hope to hear back from you soon!

Thank you, It was a bad cable problem. Once replaced all is OK.

Yikes! 

 

Thank you for providing us with this update. We're unhappy to hear about this. Please if you need further assistance on this matter don't hesitate to reach back out to us. 

 

We will make sure to get you taken care of!