On November 17th I was playing Gorn with some family and the left earpiece stopped giving sound. A couple of seconds later it fell off of the headset. I tried to see if I could reattach it by pushing it and I noticed really quickly that it wouldn't work because there was a screw and two "copper" pins. I looked but the only way to screw the screw back in was by removing the panel on the side. I would have removed that panel but I came to the realization that I would just do more damage. I tried to tape it like an idiot and surprisingly it didn't work. So should I try to send it to the company or am I just oblivious to the obvious solution?