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The friend did not receive the game sent to him

Ernieleo
Level 2

I gave a friend a game (an hour ago), but nothing came to his email or notifications. The mail is correct, the friend does not have a game, where is the game?!

3 REPLIES 3

Rat_Ass
Level 3

been waiting 2 days for a game code and still hasnt come

OculusSupport
Community Manager
Community Manager

Hello! We see your friend didn't receive the gift you purchased. That's not something we like to hear. We know your time in the VR world with your friends is very important and we'd be happy to look into this for you.

 

To further assist you we'll need to gather some information from you. For your privacy, can you please PM us? Please select our name to get to our profile page, or simply click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

I’m having the same issues currently just bought 2 games for my nephew and the email isn’t sending