06-18-2022 03:53 PM
Both Of my controllers on my quest 2 have major controller drift any way to get a replacement?
06-18-2022 04:39 PM
Hey there! We hate to hear about the drifting of your controllers, and we want to help!
We suggest trying to unpair and repair your controllers as shown here.
You can also try removing your battery's for 3-5 minutes to reset your controllers.
Let us know how it goes!
06-18-2022 05:01 PM
this solution has made the drifting not as bad but it seems to still drift
06-18-2022 05:31 PM
We appreciate the update on how the troubleshooting went! Next we suggest factory resetting your device, but make sure your Oculus Cloud is active so you don't lose you game progress.
If this doesn't resolve the issue, please reach out to our PMs, so we can look further into this for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
06-18-2022 06:17 PM
i will be trying this tommorow
09-07-2022 03:53 PM
rhis solution has not fixxed the issue is there any way i could get a replacement/ is there a warranty still in place?
09-07-2022 04:33 PM
Hey again, @eadeyw! We know it can be frustrating to have an issue for months now, so we'd be glad to provide some more insight.
One more thing we do have to test is as follows:
If that doesn't seem to work, our next suggestion is creating a Support ticket where our specialists can take a further look for you!
09-07-2022 07:16 PM
i dont have warranty and i already set it to max deadzone
09-07-2022 07:26 PM
If you're still having trouble with drift after those troubleshooting steps, your best bet is going to be to open a support ticket with our team here. That way our experts can help look into what options we have available for you!
Alternatively, if you'd like, you can purchase new controllers from our website here.