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Thumbstick Drift

eadeyw
Level 3

Both Of my controllers on my quest 2 have major controller drift any way to get a replacement?

4 REPLIES 4

OculusSupport
Community Manager
Community Manager

Hey there! We hate to hear about the drifting of your controllers, and we want to help! 

 

We suggest trying to unpair and repair your controllers as shown here. 

 

You can also try removing your battery's for 3-5 minutes to reset your controllers.

 

Let us know how it goes!

eadeyw
Level 3

this solution has made the drifting not as bad but it seems to still drift

We appreciate the update on how the troubleshooting went! Next we suggest factory resetting your device, but make sure your Oculus Cloud is active so you don't lose you game progress. 

 

If this doesn't resolve the issue, please reach out to our PMs, so we can look further into this for you. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

i will be trying this tommorow