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Touch controllers still don't turn on

edmg
Level 10

‎12-15-2016 10:34 PM

So, first day when I got my Touch controllers, they worked fine.

Next day, they didn't turn on, and I had to take the batteries out to reboot them.

Next day I got my third sensor, and the controllers worked fine.

Today they didn't turn on, and I had to take the batteries out to reboot them.

Could this be some weird Bluetooth problem, because they're on a shelf about six feet away from the headset when I boot the PC and don't receive a command to turn on?
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2 REPLIES 2

cybereality
Level 15

‎12-16-2016 11:54 AM

That's not normal. Please contact Oculus Support. Thanks.
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edmg
Level 10

‎12-17-2016 11:37 AM

Last night they worked, but I made sure to have them near the headset when I turned the PC on. I'll try to some more tests and see if I can figure out when they work and when they don't, then let the support folks know if I find a way to reproduce it.
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