Unable to Open Oculus Home (Desktop Icon)

[Chillyknowbody]

Hi,

I have been trying to get 1.3 installed to use with my DK2 to do some unreal work however I am unable to get oculus home to open which has stopped me from fully installing 1.3

Everything to do with the installation is fine until I am prompted to move onto logging into my oculus account and nothing happens, I never see the oculus home login screen.

I am unable to load up the desktop icon either, no matter how many times I try to install it.

Any help from you guys would be greatly appreciated.

[cybereality]

Can you upload your OculusSetup.log? See this post:
https://forums.oculus.com/community/discussion/33792/how-to-get-logs-for-bug-reports-for-consumer-ri...

[Chillyknowbody]

Thanks for getting back to me cyber, been really frustrating.

Here is my OculusSetup.log file

[Blue_Angel]

Any updates on this one? 🙂

[Chillyknowbody]

Not yet, I assume you are in the same boat as me.

It does leave me a little worried as my CV1 ships next month and I was hoping to have the drivers running with with my DK2 first.

Kinda eating up dev time on my VR project.

[cybereality]

@Chillyknowbody The installer thinks you have another (maybe older) Runtime already installed. You should make sure you delete all Oculus software before attempting to install again.

[Chillyknowbody]

Ok will look into it now, thanks

[Chillyknowbody]

Me again, I have uninstalled and deleted all entries of oculus both in folders and registry however it hasn't made any diffference, do you have any references for fully deleting all parts of the old runtimes, last one I had installed was 0.8

Thanks

[GenetixStudio]

Revo uninstaller - check it out! (Much better & deeper uninstalling then windows built in.)

[Chillyknowbody]

GenetixStudio said:

Revo uninstaller - check it out! (Much better & deeper uninstalling then windows built in.)

Revo came up with nothing unfortunately. Thanks though