cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to access Oculus Quest 2

Hi Team,

 

I created a separate account of Fb for my Oculus Quest 2 that I bought in Jan. That account was suspended and even after providing the ID, I didn’t receive any comms or access to my Oculus. 
So now, I am unable to access my Oculus and the super expensive games that I purchased and also unable to reset my Quest2. 
Please can you help me sort this issue asap?

my Oculus FB id was blog.shivendra@gmail.com

 

1 ACCEPTED SOLUTION

Accepted Solutions

OculusSupport
Community Manager
Community Manager

Hey there. We understand wanting to get into your account with all of your games. Let's see what we can do to help you.

 

Could you please PM support so we can help you.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

View solution in original post

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hey there. We understand wanting to get into your account with all of your games. Let's see what we can do to help you.

 

Could you please PM support so we can help you.

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Thank you. I've sent a private message. Thank you for the response.