Your not alone. I emailed them last night and they wanted a shit ton of info from me to "try and resolve the problem" Glad I am not the only one but sorry also its happening to others. I WANT to give you money for crying out loud. ugg
Hey, we'd be happy to look into this with you! Please to submit a ticket, and include a screenshot of the error that you're seeing so that we can check this out further with you. Thanks!