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Unable to load friends/parties in rift or go

vanfanel
Level 5

Posted this on reddit but maybe someone here has seen this problem:






I'm currently working with support but it doesn't seem obvious as to
what the problem is. I get the errors aboe in my rift and go when I try load
friends/parties. I tried using my cellphone as a hotspot and using that
connection with my go as we suspected that perhaps something with my
local network was blocking it but it still failed.



I'm assuming it is something specific to my account but I'm not sure.
Maybe some weird unicode character that some friend's name is using
that is causing the loading error? I'm out of ideas. The last thing I
could think of was to unfriend everybody and start from scratch.



So at the moment social is completely broken. When I get invited to a
party or something it just goes to those error screens as well πŸ˜•



30 REPLIES 30

cybereality
Level 15
We're aware of the problem and are still investigating.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Selvz
Level 3
FYI I just deleted 100 friends and went from 350 to 250 and it worked.

cybereality
Level 15
The issue is now resolved. Thanks for your patience as we worked to fix the problem.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Malakai_UK
Level 3


The issue is now resolved. Thanks for your patience as we worked to fix the problem.


How was this issue resolved. I am having a similar issue, Social in the phone app or headset dont work for me. i can view my friends and notifications only in the PC app. I have tried all that has been said above and still cant get Social to work.

SpookyChris
Level 2




The issue is now resolved. Thanks for your patience as we worked to fix the problem.


How was this issue resolved. I am having a similar issue, Social in the phone app or headset dont work for me. i can view my friends and notifications only in the PC app. I have tried all that has been said above and still cant get Social to work.


I am currently having this issue as well. 

Lilrag3
Level 2
I don't think it was resolved as I am having this problem, never friended someone, never joined a party, I'm currently attempting to turn off syncing on facebook with my one friend on it. I don't think this is a hard issue after pinning it down, please fix this as me and my cousin aren't able to play together due to this. (I'm using a rift s)

Lilrag3
Level 2
Didn't work

gavyn159
Level 2
having the same issue

SurferDoug
Level 2
I am having the same issue.  I have a Quest 2.  I am logging into Oculus via my facebook account.  I do not think I ever set up an Oculus account. I am using an iPhone and I do not see a way to link the accounts in either the PC or the APP 

Loweche6
Level 2
I am also having issues connecting to chat, or party invitations.