02-18-2019 06:06 PM
I bought the Rift and began using it Friday of last week with no issues. However, on Sunday night, while showing a relative apps, my computer abruptly turned completely off while playing First Contact. No error messages, glitches, or performance issues beforehand, just a sudden shut off/cut to black/no power, etc. I assumed it could be due to slow processing time my laptop had been experiencing lately due to the multitude of apps and processes constantly running and the hard drive being mostly full, so I spent Sunday night and today doing the built-in Windows 10 feature of uninstalling all apps and processes while retaining my files. Oculus reinstalled fine and handles the setup process okay, but now First Contact does the same issues 2-3 seconds in instead of a minute or so in. I tried to circumvent this by not loading it or the setup the next time I rebooted my computer and the Oculus app, and tried loading a VR game I purchased off Steam yesterday. 1 minute in, the same shutting off happened.
I doubt this is due to my computer overheating either, as I aired it out two days ago and it was not noticeably hot when I rushed over to check on and restart it. I'm worried that something odd is going on with either my Oculus software or equipment causing this, and would like to know if anyone has any suggestions, especially since it worked flawlessly the first two days and I still have some purchased apps and games I'd like to try.
02-19-2019 12:26 AM
02-19-2019 04:24 AM
02-19-2019 07:58 AM
02-19-2019 08:34 AM
01-29-2024 11:10 AM
Hey everyone. Just jumping in here to lock this thread since it does seem to be a pretty old issue. If you're running into this, I'd suggest making a new post in our Get Help section where everyone would be happy to assist!