05-31-2018 09:17 AM
11-16-2018 08:26 PM
11-29-2018 04:23 AM
02-11-2022 07:57 PM
Me too
02-12-2022 02:49 PM
Hey there! We want you to be able to enjoy the ever-expanding virtual world without encountering any issues, so here are some troubleshooting steps to get you back into gaming once again!
Lets start by selecting "Start" , then select Settings > Ease of Access > Keyboard , and turn on the toggle under Use the On-Screen Keyboard. A keyboard that can be used to move around the screen and enter text will appear on the screen. The keyboard will remain on the screen until you close it.
We hope this helps!
07-06-2022 09:55 AM
My headset does not have an "Ease of acces" in settings. And I am encountering the same problem. The virtual keyboard, will not appear in the wifi tab, when I try to write my password. Please udate this post or make a detailed, up to date guide in your "help".
08-09-2023 09:09 AM
I am encountering the same problem. The is no “ease of access” setting, and when I try to enter a new WiFi network, no keyboard shows up
08-10-2023 02:53 PM
Hey there! Thank you for bringing this to our attention. Having Keyboard issues is not ideal, as we know how this can hinder your VR experience. No worries, let's see what we can do! Could you please answer the following?
Looking forward to your response!
08-10-2023 02:59 PM
I was using a Meta Quest 2 and I wasn’t hooked up to a PC. The keyboard I was struggling with was the one that is supposed to automatically pop up when you enter a WiFi network.
08-10-2023 03:49 PM
Thank you for responding. We ask that you reboot your headset to see if that will fix the keyboard issue. If not, the last step would be to factory reset on your headset. Doing this will erase everything on the headset, but thanks to our Cloud Backup feature, all of your saved data will be stored on the cloud. If neither the reboot or factory reset please Pm us directly. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. Looking forward to hearing from you!