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We are locked out of oculus

Baskin_Robins
Level 2

We no longer have access to our oculus account and we do not remember the password. Everytime we try to change it by using the "forgot password" button it won't send us an email and says sign in with Facebook but when we do that it takes us back to the same screen again in a loop.

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there Baskin_Robins! Forgotten passwords and log in loops are never fun, so we'd be more than happy to look into this issue and get it taken care of for you as quickly as possible! 

 

Please select our name to get to our profile page, or click here to privately message us with the username, email, and full name associated with the Oculus account you're locked out of! And, please remember, you must be signed into the community first to send us a private message.