08-05-2022 11:42 PM
If I try and use any games on my PC while connected with a cable nothing happens besides audio and a black area. I can still move outside of my boundary that I set but that's it. Please help I spent money on games for VR and can't play them here
Solved! Go to Solution.
08-06-2022 01:49 PM
I actually booted it up today and it works fine! I guess it just needed time. It might've been low battery but I can't remember. Thank goodness!
08-05-2022 11:45 PM
Also it worked for a bit when I first got it so IDK why it's not working now
08-06-2022 10:22 AM
Hey Ender_Gourdon! Let's look into this and get Link up and running for you again!
We'd like you to check your PC against THESE specs to ensure it's fully compatible with Link, as well as checking your cable is the official Oculus Link cable, or at least meets the requirements listed on the Link cable store page. You should also ensure your Oculus drivers and graphics card drivers are fully up to date.
After checking those things, here are some more things you can do:
If those steps don't get Link working for you, please collect logs by following THESE instructions, then attach the resulting ZIP file to a email support ticket you can file HERE. There, our support experts will help you enjoy your hard-earned PCVR games once again. Thanks!
08-06-2022 01:49 PM
I actually booted it up today and it works fine! I guess it just needed time. It might've been low battery but I can't remember. Thank goodness!