Greetings! We definitely want to get you in VR, so let's see what we can do to get you out of that screen! To start off, a factory reset may help a great deal. Can you give that a shot and let us know how that goes for you?
-Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.
-Performing a factory reset won't remove content you've purchased or downloaded from your account. (You will be able to re-download all content.)