cancel
Showing results for 
Search instead for 
Did you mean: 

When booting up my Quest 2 I get stuck in the boundary creator with no menu. Why? and How to Fix?

Chad-Broski
Level 2

When I start my oculus I get stuck in the boundary creator because there is no menu and after restarting I still have the same problem. how do I fix it?

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Greetings! We definitely want to get you in VR, so let's see what we can do to get you out of that screen! To start off, a factory reset may help a great deal. Can you give that a shot and let us know how that goes for you? 


Please note:
-Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.
-Performing a factory reset won't remove content you've purchased or downloaded from your account. (You will be able to re-download all content.)

OculusSupport
Community Manager
Community Manager

Hey there, we just wanted to check in with you to see if you were able to get past that screen. Please let us know if we can help further!