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Who do i contact about email address

Jojo333x
Honored Guest

The occulus was set up in my old email address, I can't access this for the code to change it so can't get add ons/games. Who can help please?

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey, you have come to the right place! We are here to help! 

 

We will need to collect some information so we can fix this issue just for you. Please private message us here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to hear back from you soon! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there! Just following up to see if you still needed help changing your account email. If you did, we'll need you to reach out to us in a PM, since we're dealing with private, sensitive info regarding the account. Let us know, and we'd be happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!