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Why can't I buy with a store credit without adding a credit card?

edmg
Level 10
So, for some reason I got a $14 CAD store credit. I can't use it, because for some reason when I use my Amex card to pay, the prices are always in US dollars. So I deleted the Amex card and now the prices are in Canadian Dollars. But when I go to buy an app which is less than $14, it says I have to add a credit card to buy the app even though the store credit is more than the cost of the app.

Is there anything that can be done about this?
3 REPLIES 3

Richooal
Level 12
That's just the way they do it.
Add a payment method, buy your app, then remove the payment method.
i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Sensors - 1 minor problem
Dear Oculus, If it ain't broke, don't fix it, please.

edmg
Level 10
You don't get it.

If I add my Canadian Amex card, the prices switch to US dollars and, lo, I can no longer use the store credit because it's in Canadian dollars. Even though I'm in Canada using a Canadian credit card and the price of the thing I want to buy is less than the store credit.

Richooal
Level 12
Do you have Paypal? That would fix the problem.
You could also open a support ticket. I was given a store credit in US dollars once, and I am in Australia. They fixed it via support.
i5 6600k - GTX1060 - 8GB RAM - Rift CV1 + 3 Sensors - 1 minor problem
Dear Oculus, If it ain't broke, don't fix it, please.