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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

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G_CDoc by Level 2
  • 1329 Views
  • 18 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Resolved! Beat saber free?

I just brought my oculus quest 2 yesterday, how do i get beat saber for free?

Resolved! How do I get beat saber for free?

Hey, I just bought my Quest 2 and I used my Facebook account to register. It still says that I need to pay for Beat Saber. How I can redeem my free copy?

Left controller paired, but not moving or appearing

After set-up, my controllers paired as expected with my Quest 2. While my right controller was paired, could move in VR and all the buttons work. I can select and manipulate things with it. However, after set-up, my left controller paired and appeare...

Low controller battery crashes Dashboard

Clicking notifications on the Dashboard / going into passthrough or losing focus all consistently cause the dash to crash while a run-down battery is in either controller. Clicking notifications on the Oculus app brings up a black screen which is imp...

Enduron by Level 2
  • 2436 Views
  • 30 replies
  • 6 kudos

Oculus Setup crashed

Im a Rift S user for a long time. After a new windows 11 pro reset, on every start to execute the rift setup app it crashed. My system is updated and i installed all windows libraries like the latest framework and redis...So Im very confused at the m...

Quest 2 right controller paired and connected but not working

The left controller works perfectly but the right one is paired and "connected" but it won't show up on screen and nothing works except for the Oculus button, it doesn't work if i press it but if I hold it the headset will detect it and reset the vie...

Rift S Crashes Randomly (Freezes, Beeps, Black Screen, Static)

Hey there, I've had my Rift S headset for a few years now and now recently whenever I try to do anything in vr it randomly freezes with a loud beep noise and then cuts to black with static, after a bit less than a minute my headset starts working aga...

glf5 by Level 2
  • 58 Views
  • 1 replies
  • 0 kudos

Avatar creation error? (Network Connection Error)

I’ve been experiencing this weird profile error regarding my oculus avatar. Weirdly, I’m still able able to see my avatar in-game, through both oculus parties and Pokerstars. I guess my issue is that it won’t show up on my horizon profile. Any fixes ...

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Controller drift on both controllers

Hello I am having a issue with my controllers having extreme drift when I try to press on them or move them. It seems to drift less when not pressed or moved but continues when touched. It’s been going on for a while on the left controller but has re...

my rift s doesnt work and i want it replaced

i still have the warranty. the headset doesn't work. at first, 2 months ago, i couldn't get it to work as it didn't recognise either the usb or the display port being plugged in and would switch to the other one not working if I unplugged and replugg...

USB Allow/Deny file access

I accidentally pressed Deny when it promted me if i wanted my laptop to access and it doesn't show again and i cant enable developer mode because it doesn't send me a verification code

DeathM by Level 2
  • 78 Views
  • 2 replies
  • 0 kudos

Horizon Worlds Issue (Coming Soon) US 18+

I've had this headset set up and have been using it for over a year.I still cant download Horizon Worlds on my PC. It just says "Coming Soon".NO I am not using a VPN or Proxy.YES I am 18+YES I have my facebook linkedYES I have it already on my headse...

Rift S Headset Sensor Check (Sensor can't track headset)

My Rift S headset will not track. None of my 3.0 or 3.1 USB ports work for my headset. I reinstalled drivers uninstalled reinstalled the oculus program. I can't get my headset after spending a few hours on try to troubleshoot. There shouldn't be hard...

Oculus link crashing/not working on startup

I’ve tried unplugging, replugging, switching the usb, disconnecting it from the headset yet i can’t seem to get it working. There’s nothing wrong with the cable since it registers that the quest is connected. I get 3.1 GBps connected to usb 3. Everyt...

Resolved! White horizontal stripe across screen while using link

Headset seems to work fine stand-alone. I use the headset with IRacing, and often (not always) get a translucent horizontal stripe across the screen after about 15 minutes or so. It doesn't feel like the headset is overheating. This doesn't show up o...

Eight Quest 2 Controller thumbstick broke

Heya, so my thumbstick on my right controller doesn't want to turn right anymore it hardly does, I tried cleaning, didnt work. I've been checking the store for a while now and it still says out of stock, what do I do at this point?

My oculus quest controllers lag...

Hi, Since a few weeks, and sometimes, not always, one or the other of my controllers will lag (either be in the wrong place or freeze for a few seconds) . I play mostly beatsaber at the moment and it's really annoying as I miss the box all the time i...

Jahada by Level 2
  • 3956 Views
  • 3 replies
  • 2 kudos

Oculus link repeatedly crashes but it used to work fine

I have everything imaginable done to try to get it to work again. Different port with correct power supply, USB 3.0, factory resets on both devices, completely uninstalling oculus (yes even the ones tucked away in the hard drive), repairing the softw...

NubInVR by Level 2
  • 83 Views
  • 3 replies
  • 0 kudos

Got v28 but no Air Link option in Experimental Features

My Quest 2 updated to v28 last week, then this morning it updated to a "newer" version of V28. My PC is running v28. However on my Quest 2, no option for Air Link is shown in Settings/Experimental Features. Again, both running v28, but no Air Link op...

heynewt by Level 4
  • 390 Views
  • 3 replies
  • 0 kudos

Multi-lines like Saturn the planet

 Hard reset didn't fix this I was able to screen cast through my mobile device AppDrained the battery, recharged and nothing Any suggestions?

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IvanVam by Level 3
  • 58 Views
  • 2 replies
  • 0 kudos

Quest 2 Link Cable: White Bar Artifacting (REVISITED)

I'm aware we've got a bible of a thread already dedicated to those experiencing horizontal white bars taking up a major part of their display during wired link play sessions, but it seems like oculus support has all but abandoned the issue. Since v22...

Xarxa by Level 2
  • 2023 Views
  • 7 replies
  • 4 kudos

Tracking not correct

Hello, whilst using my oculus quest 2, I switched games to assetto corsa which worked perfectly fine in the past, I loaded up the game and I noticed the vr didn’t look right, I was still able to look around the car but it’s like the vr was showing me...

Gorilla tag won’t work

It worked perfectly fine then we got a new hotspot and then it stopped working then we got an another different one and it still doesn’t work but all my other games do. It’s really annoying

nocesma by Level 2
  • 22 Views
  • 0 replies
  • 0 kudos

Right controller

recently my right oculus controller broke and i have tried everything to fix it and nothing works. i have no idea why it broke either

I can’t log into oculus in my pc

Hi when I first set up my oculus I had to make a Facebook account and I logged in and used the same email and password for both. So I am pretty confused why in my pc it’s saying it isn’t but then on my phone I can easily log in with my Facebook since...

aegutz by Level 2
  • 2905 Views
  • 4 replies
  • 0 kudos

Resolved! Gift card declined

Im trying to buy a game on the oculus store with a pre paid gift card, the numbers are right, it has enough money in, and its activated and its still saying that the card is declined and to re-enter the information or try a different payment method. ...

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