My son is trying to reqeust access to Pavlov Shack. When he finds the
game on his app there is no option for him to request for parental
permission.I am linked to his account and I have notifications on.What
do we need to do?Cheers
I have had this issue trying to pair both of my Quest 2's for the last 4
days. When you click 'try again' it just loops back to this screen.I
have tried reinstalling the app (including updating the app), using an
IOS phone and using an Android phone,...
My Facebook account that was linked to my oculus quest 2 was banned for
no reason, I don’t even use Facebook and I only made it for my vr. Since
my Facebook account was banned so is my oculus so now I can’t play
anything and I can’t even sign in or d...
Hello, I am on Windows 10, I have an Oculus RiftS and the Oculus PC
application. I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title: "You're
using a version of this app that's no lon...
Hi everyone, the team is working on an issue now based on some reports
that users are getting logged out of their headset or aren't seeing
their purchased apps. In some of these cases, you might not be able to
log back in. The team is working to get ...
Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
I set up an account for my husband and can’t remember the password. It
asked him to link his profile to his FB account, but can’t verify
because it wants him to login to Oculus account in which we don’t have
I just bought Zenith: The Last City on the quest 2. When I started it up
for the first time, it says I need to register an account. I'm trying to
do that. It won't register with the password I put in. It says I need to
use a-z and 0-9. I did and stil...
I have a 3060, Ryzen 5 5600X, running windows 11, and I still manage to
get <60 frames in games like Pavlov. I have tried messing with settings,
changing resolutions, and changing max frame, nothing has proven
successful. What do I do?
Hello,Before I had a problem when updating to Windows 11 that games
played with Air link and Steam VR was stuttering. It worked fine on
Windows 10. Then the solution was to open Oculus debug tool and click
"Toogle console window visibility" as is exp...
I've been trying all evening to add credit cards to my account and it
keeps getting an error message. I've triple checked all the info is
correct. None of the forum responses have helped. I'm also not able to
pair the oculus with my android phone. It...
I wanted to buy some shiny rocks on "Gorilla tag" but it keeps saying
"Error performing query" no matter how much times i reboot, shut down,
uninstall and reinstall, log in and log out, ect. Someone please help me
with this issue.
I just bought my Oculus quest 2 and Oculus official link cable and was
so excited to get into the vr world but unfortunately the cable doesn't
work, I've tried all that I can think of! It just says "plug in your
cable to headset" even though it is pl...
Is anyone getting this same problem . When you go into horizon worlds
and into world builder the screen will freeze up and crash.Could anyone
inform me why this is happening and how I can fix the issue .
I have attempted to install the Oculus app on both of my drives and it
fails to install every time. I have used the steps outlined here:
1) I Bought Real VR Fishing on the main account but I do not play it, it
was bought for the sub accounts.2) A sub account plays it and wanted the
DLC but you can not share the DLC from the main account when you buy
it.3) So I got a refund for the DLC...
I have not been able to launch air link from my Oculus, despite it
seeing and pairing to my PC. I have checked compatibility and there
shouldn't be a problem I have updated Drivers I have rebooted my Oculus
as well as my PC I have unknown sources tur...
About a week ago, I purchased the Oculus Quest 2 from Best Buy and have
only used it 3-4 times. The device now neither seems to be charging (no
lights turn on while connected to the cable but the same cable can
seamlessly charge my phone) nor does th...
Hey all, So just today I lent my quest 2 to a friend to try out and when
we were attempting to install the oculus app on their Win 11 machine it
wouldn't install. After trying absolutely everything such as, disable
firewall, anti-virus, run as admin ...
I have an above spec and whenever I plug in my headset and try to use
oculus link it will just disconnect, I'm pretty sure it is a USB
problem, so I used a different port, still happened, a different cable
still happened. this wasn't happening before...
We just bought an Oculus Quest and got stuck trying to set it up. It's
not even connected yet. It's charged, and we're in full light, but when
we put on the headset and the hand controllers, they're so sensitive
that the slightest movement sends them...
I am using the following:CPU: AMD FX-6300 (6 cores)Motherboard: ASRock,
model 990FX Extreme3Memory: DDR3 16GB, KingstonGPU: NIVIDIA Geforce GTX
1060 3GBI recently purchased the Rift S, when i plug in my USB cable for
the headset it SOME TIMES detects...
Hi all, I created multiple test accounts to test a multiplayer
application that I am developing. In the app the user can record audio
and save it on the headset. But when I connect the headset to the PC to
access the files, the PC does not recognize ...
Hi all, I am developing a multiplayer application with Unity 2020 using
Photon. In the app it is also possible to record your own voice and
store the file on the headset. The app runs without any problem on the
consumer headset (version 38), but cras...
Bonjour je vous écrit car quand je joue a oculus en mode airlink j'ai
des texture noir bizarre bugué qui envahissent mon écran se qui me fait
laguer énormément alors que mon pc et mon casque sont dans la salle ou
il y a ma box qui est équipée de la f...
I'm seriously getting fed up with this. On April 4th 2022 one of their
Reps told me on chat support to literally send in my Quest 2 for
replacement and the left and right controllers as well. Now it is April
17th Easter and I have been talking to sup...
Have been searching all day. Have a yellow symbol. Looks like a W and a
B or exclamation mark. It is even there when it is off and the battery
status indicator displays. It doesn’t show on any casting so I can’t get
a clear picture of it. Any help wo...
I purchased a gear vr in the oculus store and a few minutes later I got
an email saying it was canceled due to an error processing the payment
method. I bought it again except I didn’t notice I bought it as a guest,
I wasn’t logged in to my facebook....