My son is trying to reqeust access to Pavlov Shack. When he finds the
game on his app there is no option for him to request for parental
permission.I am linked to his account and I have notifications on.What
do we need to do?Cheers
I have had this issue trying to pair both of my Quest 2's for the last 4
days. When you click 'try again' it just loops back to this screen.I
have tried reinstalling the app (including updating the app), using an
IOS phone and using an Android phone,...
My Facebook account that was linked to my oculus quest 2 was banned for
no reason, I don’t even use Facebook and I only made it for my vr. Since
my Facebook account was banned so is my oculus so now I can’t play
anything and I can’t even sign in or d...
Hello, I am on Windows 10, I have an Oculus RiftS and the Oculus PC
application. I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title: "You're
using a version of this app that's no lon...
Hi everyone, the team is working on an issue now based on some reports
that users are getting logged out of their headset or aren't seeing
their purchased apps. In some of these cases, you might not be able to
log back in. The team is working to get ...
Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
I see lots of posts about 4107, but I am getting 4104 when app is
launching. I have deleted the app…deleted data…gave storage permissions…
nothing works. It never even prompts me for sign in info. Any ideas? How
hard can it be to put a description of...
For some reason I can’t pair my left controller to my headset and I do
not know why the headset is not connecting to the phone app I think it’s
because it needs a software update but I do not know it to get to the
universal menu which is confusing I ...
I've had my Oculus quest 2 for about a year now and just recently my
right lens has been fogging up. The lens usually fog up during beat
saber but it's fogging up even when I just put my headset on. I've made
sure that my hair doesn't get in and stil...
Bonjour,J'ai un problème de détection des manettes (elles ne sont pas
reconnues) quand je lance Batman Arkham VR depuis Steam avec mon
PC.J'utilise le QUEST 2 en air link.Je n'ai aucun problème sur d'autres
Last wed. I asked about missing credit my husband and I should have
received when he activated his quest 2. I received a private message
from support asking for information and replied. I have not received any
response. Can you confirm you received t...
so i don't know what happened all of a sudden but my quest 2 just
started to not connect to my pc and just going back to my home page I
talked to support anything they suggested didn't work any help from
someone who may had that problem already befor...
Seriously annoyed with my Rift S and Oculus in general now. How
difficult is it in this day and age to be inclusive? Unlock the 3.0 usb
drivers you blocked and allow us all to play again. Honestly at this
point Im about to chuck my headset in the bin...
This issue is posted by someone in the ideas category but I think it
should be in the support because it is a huge blocker for Turkey users.
Prices in the oculus store is really high and we can't buy anything. We
need a local store, prices set to TL ...
Hello, I have been trying to figure out how to get rid of the grey
screen for my Oculus App on my PC. I have tried repairing it. I have
tried uninstalling and reinstalling it. I have also tried replacing
files in the support folder with an older vers...
I was trying to get into my headset today, and it told me to merge my
account with meta, and that I needed a software update. I go to my
settings, then systems, then software updates, but it says that there
are no updates available. I have restarted ...
I purchased a Quest 2 a few days ago and today bought a second one and
referred myself in essence. I used the link to sign up for my second
account and it didn't work and I figured I needed to create the account,
do the referral, and then activate on...
Oops, so I saw the known issue of people being logged out of their
accounts. That sounded like me. I re-paired my device and it logged me
back in. Now my purchase showed up in my apps! So below problem is
solved. Don't know how to delete my message s...
I did a factory reset on my oculus 2 and it will not let me continue to
setup. All it shows is the code at the top of the screen and 2 hands
that appear to be pulling something from the bottom of the controllers.
The blue next arrow will not appear. ...
I was going to play and got the pop up that I needed to set up a Meta
account. went through the whole process but every time I enter the code
at the met.com/Device site I run into problems. On the PC it says
success linked etc. then the headset says ...
i wanted to change my oculus username i typed a couple in to see how
they looked but i accidentally pressed confirm i nthe setting how can i
change it back without waiting 6 months. i tried to contact support but
the only tab i could find that could ...
We are trying to use our oculus -excuse me, meta quest 2 and it won't
let us log in. We have to create a meta account but there are dead ends
everywhere. It keeps says we are logging in using a different email than
we originally used but we arent. Th...
Hi. I'm having issues with my guardian. When i touch my controller to
the floor to set the floor level the level rises up when I stand up and
therefore raises the floor level to knee height. Any help would be
I deleted my Facebook account that was linked to my sons oculus. He
didn’t use it for the 28 day period of which the account can be
reactivated so the account is now non existent. He had apps on there
that was paid for and he’s lost everything, I’ve ...
hi so when trying to load into the home vr link screen nothing loads i
and i wait and yet nothing all of the menu is gray theres no text
nothing even if i try to load a game alll i see is like one pixel but on
the mirror thing it shows that its runni...
I have already successfully logged into my account using the Oculus app
on my iPhone. (I've gone through the merging of the FB and Oculus
accounts process).I am trying to sign in to the Oculus app on my iPad
(iPad Pro, 4th gen, OS 15.2.1). When I get...