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ar passthrough not working

I installed some of the passthrough AR tech demos/games from sidequest, but when I launch them, the background is black, the passthrough is not turning on for them, anyone else had this issue and how to fix it?

quest 2 Right controller not working

So i had my oculus quest 2 for about a year now i got it last year and all of a sudden the right controller disconnects when it gets out of my vision of sight in games and i tried taking the battery out for 3-5 mins and unpairing done twice and i tri...

The recall (free silocone face cover)

So first off I love the oculus, the only thing is I can't contact anybody about it cuz I need the free silocone cover and yeah I can understand the previous one getting recalled its itchy but I requested a new one and it's still not arrived but here'...

Sensors being stupid

Hello. I use the Oculus Rift S... I recently reset my computer along with my files and all, however, now for some reason my trackers seem to be broken in some way. Only one tracker is registering in oculus software. I've tried the majority of the fix...

Noxahh by Level 2
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Passthrough Not Working

Whenever I try to set up a boundary or goo into passthrough mode via stepping out of boundary or double tapping the headset, all I see is black. The Passthrough isn’t showing anything. Also when I try to make a boundary the floor level just rises inf...

Horizon Workrooms crash's on start?

I'm trying to test out the new Workrooms on my Quest 2.. I have a new Workroom setup on but when I start the app on my Quest it crashes back to the home screen... Has anyone had luck getting their install of Horizon Workroom to work? (no...

How do I check if controllers and sensors still works?

Does anyone have any idea how i could test if a pair or sensors and controllers from an oculus cv1 works without having a functioning headset? Unfortunately my headset broke, it keeps connecting and disconnecting, but im pretty sure my sensors and co...

cla7997 by Level 2
  • 1 replies
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Accidentally refunded game

Hi, this is my first day playing on VR and I accidentally requested a refund for Beatsaber.Can I immediately buy the game again, so I can still play it today or tomorrow, or do I get charged twice for the game if I do that? Is there another option to...


Hey, I just got my rift s and I use my contacts lenses to play, my right eye is -6.50 and my left eye is -5.75. What would be the optimal setting I should set in the IPD settings to get a good view of VR.

Purchase of Quest 2 Elite Strap with Battery for Australia

Hi, So a month ago I placed an order for a Quest 2 with the Elite Strap with battery, 2 days later my order was cancelled due to the recall. I'm now unable to purchase the Elite Strap, everytime I go to Checkout it says it has been removed. I contact...

Oculus store: cart emptied after selecting delivery country

I tried to buy the 128GB version of the Quest 2. Selected Germany as delivery country since I am there on vacation.Cart was emptied after the selection and now it says unavailable whenever i try to add it back, even if i wanted it delivered to my hom...

покупка qwest 2

Подскажите пожалуйста ваши партнёров на amazon, чтобы безопасно купить oculus Quest 2

Black screen fix black screen with 3 dots won't wake

Hello.Lately. When I'm connected to PC via link. And I adjust my headset, even slightly. This really cool known issue happens. The screen goes black. Not dark. It doesn't turn off. It's just a black screen. I hold the power down. No reset or off opti...

Oculus not responding to customer service

I sent a customer service email to oculus a few days ago about my oculus quest 2 order. they shipped it to a different address than the one I ordered, and and now I don't know where it is, and have not received my order, even though they have my mone...

ROBOTBC by Level 2
  • 1 replies
  • 1 kudos

Synch mode stuck (Ironlights)

I uninstalled the game and worked for a bit, but when I exited and went back to the game later it was stuck in synch mode again and I cannot by pass. I checkes for updates to oculus, none available and I restarted the Oculus, same i...

Jaxon07 by Level 2
  • 0 replies
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Email change - oculus support worthless

I have been trying to change my email address for the last week. My old email I can’t access anymore. When I try to change my email it asks me to input a code they send to my old email. So I tried reaching out a few times to support and I don’t get a...

Terrible Customer Service and Support

I am escalating to this forum because Warranty and Customer Support is a s--t show! My Oculus wlll no longer draw the guardian after a factory reset. I have dead pixels and werid digital boundary lines, everthing is distorted and setting the grid to ...

Saber Beats - Missing Play Button

Saber beats has been missing the “play“ button for almost 2 months now, and I get absolutely no response from anyone anywhere! I also can no longer request a refund. I cannot be the only one experiencing this issue. But no one seems to have a solutio...

Oculus browser caches space

I guys ! I'm in a bit of a pinch. I'm trying to download a VR Tour with MASSIVE files size to be able to play it Off-line in the QUEST 2. My problem is that the Oculus Browser crashes after 13.3%. I tried just as a test to download it off-line on my ...

No order confirmation or information?

Hey, I ordered the quest 2, I got an order number but I still don't have any email or anything. No bank/PayPal confirmation or pending order, I have no information on what's going on, I don't even know if the payment was even successful or cancelled....

Delete the Headset from "my devices"

How can I remove my Oculus Quest 2 from " my devices " . I have already followed the instructions and removed the Headset under "my devices" with the Delete Button. This was followed by a verification. Likewise , I performed a factory Reset on th Hea...

My Quest two

I started a support ticket on the fourth of this month and by the looks of it oculus has been very slow at helping me with my issue, to put it simple my headset no longer powers on possibly due to a faulty battery that overheats way more than my head...