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Resolved! paypal not working

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?


Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

G_CDoc by Level 2
  • 50 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Can't download game

So i bought Bonelab and i don't have it in my apps. I have restarted my vr and factory reset it and still got nothing. all it says on my phone is install queued. I am connected to internet on my oculus i am able to play online games. Image:


Meta Quest 2 Account Issue

Hi,I want to purchase Meta Quest 2 package, but my facebook account randomly was disabled on october 2nd 2022. I have no idea why, I have not done or posted anything remotely sketchy. I have also been unable to submit the requested ID because apparen...

Won’t let refund

Me and friend use to play onward but then he passed away I would like to refund onward but I have had I more then 15 days could you please let me refund

Constant notifications

whenever i put on my oculus rift s tons of notifications flood in telling me that this person joined their home and that person joined their home and its not even people I know, its just completely random people that I’ve never even heard of. I must’...

nu1l16 by Level 2
  • 4 replies
  • 1 kudos

Unable to link headset with mobile device

My original oculus quest 2, developed a fault, where the battery was not holding its charge, 85%, 81%, 79%, 75%, 71%, 68% - over 24hrsAfter contacting the Support team, they agreed it had developed a fault and I returned it back for an RMA replacemen...

Chris-K by Level 4
  • 3 replies
  • 0 kudos

OCULUS30 Promo Code

I'm trying to use the OCULUS30 promo code on bonelab, but when it asks for confirmation it wants me to pay the original price, even though I used the promo code. I've tried buying it on the desktop app and on the mobile app, still the same issue.

Jxnus4 by Level 2
  • 0 replies
  • 1 kudos

Meta Avatars 2 Lipsync - PUN 2 & Photon Voice issue!

Dear Devs, I'm struggling with problem since a week. I use PUN 2 and Photon Voice to bring Meta Avatars 2 in a multiplayer environment. Below are my issues,1. When there is no Photon Voice setup in the scene, the Meta Avatars lipsync works perfect in...

Problem with oculus link now bevor it worked.

My problem is maybe simple, the oculus link worked fine. then i was testing some games over mobile and hat do this code in everything fine. Today i want to use the link again i shows everything fine but i don't see my desktop anymore they are gone wh...

Unable to Gift Games to a Friend / Constant Loading :(

Hello everyone! Basically I have an Oculus Quest 2, and my friend is trying to gift me Beat Saber. My friend doesn't have a VR device and made an account specifically to gift me, but the store just won't let them buy it. They use the mobile website a...

AeBee- by Level 2
  • 1 replies
  • 1 kudos

Quest 2 - Suspicious Activity - Facebook locked

So I had to reset my Quest 2 because of the Silly pattern issue, but when I set it back up, Facebook locked me out due to suspicious activity. Reset password got back in and checked the Facebook activity log and its the Oculus logging in and out. But...


Since I'm not the only one complaining about the out-of-stock controllers, I'm going to open this topic. After buying a QUEST 1 on amazon about 14 months ago, I find it scandalous to have to put this one in the trash because I can't find a replacemen...

Link and airlink

 my little + butten is gone sinds the last update is there any fix and there is no avatar editor anymore these were the things i liked about link/Airlines hope there's a fix for it


OCULUS30 Promo code

Gentlemen,I hope all of you are fine.I have received a an OCULUS30 Promo code by e-mail a few days ago, which shall be expiring tomorrow. I intend to purchase Moss: Book 2, which normally is £29.99. When I apply the above promo code the overall amoun...

Kacgar by Level 2
  • 0 replies
  • 0 kudos

Video Poor Quality or Blurred

Hi - I have the Occulus quest 2. Have been trying to watch Vr videos with it however the quality seems really poor. When I press the trigger in the video, you know to bring up the pause, forward and back buttons, the video in the background improves ...

carysmac by Level 3
  • 13 replies
  • 4 kudos

Can not use my quest 2

For the last 24 hours my quest has been in pass through mode. All I see is through the cameras. I’ve reset and reboot it many times and I’ve left it alone. I’ve sent in reports everywhere that is available and posted on Reddit for help because I don’...

Spazbat by Level 2
  • 0 replies
  • 0 kudos

Controller Light Blinking Help

EDIT: before you read this, the problem has been fixed. (look below) Ok so my left oculus quest 2 touch controller is blinking on and off (spelling SOS in morse code). It appears to be paired in the app, but the headset says otherwise. Its been like ...

Headset needs updating before pairing

I have just bought new right controller from meta website for Q2. Headset was factory reset. I have installed the app but can't pair headset as have software notification required message. On the headset it's stuck on first screen with pulling strips...

show windows desktop button missing.

Hello, let's see if anyone can help me. I have restarted the viewer with the fafrica settings after updating it to v 44. The problem is that when I start airlink or connect by cable, the icon does not appear in the bottom bar to see the desktop of my...

Oculus app not working

When I open up the oculus app on my pc it starts checking the status of my Oculus app.But after a while it gives me an error saying can't reach oculus app.And I did everything I could find on the internet and it still doesn't work.Anyone got a fix?

Can not install Oculusetup.exe.

As i said, i cant install Oculus PC App. I've deleted all the directories and tried again. It goes the the downloading part but when it gets to the installing part it reaches the end then fails and tells me to restart my computer. And I have, many ma...