My son is trying to reqeust access to Pavlov Shack. When he finds the
game on his app there is no option for him to request for parental
permission.I am linked to his account and I have notifications on.What
do we need to do?Cheers
I have had this issue trying to pair both of my Quest 2's for the last 4
days. When you click 'try again' it just loops back to this screen.I
have tried reinstalling the app (including updating the app), using an
IOS phone and using an Android phone,...
My Facebook account that was linked to my oculus quest 2 was banned for
no reason, I don’t even use Facebook and I only made it for my vr. Since
my Facebook account was banned so is my oculus so now I can’t play
anything and I can’t even sign in or d...
Hello, I am on Windows 10, I have an Oculus RiftS and the Oculus PC
application. I have just updated my Oculus account to a Meta account.
When I log in to my Oculus app I get the message in the title: "You're
using a version of this app that's no lon...
Hi everyone, the team is working on an issue now based on some reports
that users are getting logged out of their headset or aren't seeing
their purchased apps. In some of these cases, you might not be able to
log back in. The team is working to get ...
Yesterday the controllers did a firmware update and then the menu screen
started freezing every few seconds. It will work fine for 2-5 seconds
and then freeze for a few seconds. Downloads keep going etc. but both
controllers freeze and the screen fre...
Evetime I attempt to login into my oculus account on my quest I get a
notification about me having to update the software on my headset.
However when I go to do so it says that my headset is already up to date
and doesn't have another update.
I am listed as sharing device and the person I bought it from is listed
as administrator. My developer mode is showing as not accessible is this
why? Also since I am not administrator it appears I cannot factory
reset. Any "work-around" advice? Thank...
I sent my friend a referral link which she used when she purchased
Quests for herself and her son. So far neither of us have received the
$30 store credit. How long does it take to show? It’s been about 2
I hadn't used the Quest 1 headset in a few weeks, but I kept the battery
topped off by plugging the air link from time to time. Today I just
happened to notice a glint of light coming out of the headset. I peered
in and noticed the Meta Logo was bein...
I bought a quest to to enjoy. it has been nothing but a nightmare. For
the last 2weeks i have been trying to play this turd. but i have to
enter this code first. i dont think they thought about theyre customer
base or even tried to enter the code the...
The v40 update started yesterday, after it was downloaded my headset
rebooted to the blue meta logo and got stuck there, I left it overnight
to see if it would complete, no luck so tried a hard restart this
morning by holding down the power button, t...
Setup my meta account and linked my Facebook and Instagram account on
the app. I know lost my entire library and still can't use my headset.
I've already reset the app and the headset and still the library is
I tried with the official oculus link cable and another cable that i
have that is similar but even better quality and it simply refuse to
charge...i tried everything i think, motherboard chipset drivers USB
config etc. nothing seem to work, and my ph...
Hubby and I play Beat Saber together on two headsets with the family
share process of both headsets set up with one facebook account, and
second person sets up the secondary account on each headset. Nonprimary
headset bought Lady Gaga and Imagine Dra...
Hello,I have a problem with my facebook account, I can't connect.Since
August 27, I keep trying to send and I can't.Please help me to be able
to use the account again.When I try to send the id for verification I
get this error** To prevent any misuse...
After setting up my Meta account and opting to keep my Facebook
connected to my Quest2. I now have a screen that says….use this code to
connect to your headset, then it says an error has occurred please try
again. I click the resend code button and i...
So I’m being told to login to my FB account which I do and then get told
that an update needs installing and referred to the appropriate menu in
system. 24 hours later it’s still saying the software is downloading.
why’s it taking so long and is ther...
Currently I am trying to connect my oculus quest 2 to my laptop via air
connect. Neither one is registering each other as a viable device to
connect to. They are both on the same Wi-Fi. I have also restarted them
both multiple times. I have air link ...
Hi all,I recently became aware that Oculus/Meta/whatever wants you to
create a Meta/Oculus account and connect your device to it before it
will let you access any apps. I am using an Oculus Quest 2.I created an
Oculus account (separate from my Facebo...
This morning when I put on my oculus quest 2 the top strap holder thing
just broke off. After doing a bit of research I've found multiple people
with the same issue. People recommend buying a halo strap for it, but
some halo straps have to strap on t...
When trying to launch the oculus app on Windows 10 desktop since the
meta account merge I get a message saying: "continue in your browser"It
opens google to send me to the page to confirm but all I see is: A blank
white screen other than the facebook...
Hi everyone,I'm having issues keeping my device charged while playing,
the results vary with what cable I use.For instance,If i use the
official cable that came in the box it will positively charge.If i use a
2m cable i have for my phone it will posi...
I think I found a problem with positioning. Now I was playing with the
device manager turned on, and when the positioning of the helmet and
controllers turned off, the usb port where the headset was connected
gave an error. Code 43 (port reset error)...
Is there a way to adjust how the headset recognizes how tall someone is?
If I use it then someone shorter than me uses it they wind up being too
short for the game and cannot reach things. Even trying to reset room
scale and floor adjustment doesn't ...
Hello dear Support, I'm from germany so I'm sorry If my English is not
really good.I own a Quest 2 and a link cable, everything is quite new, i
got both 3 Months ago.I keep randomly getting short disconnects (With
headset and without headset movement...