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Faulty Touch Controller - Return/replacement procedure

I have had my Rift for 6 days, and the right hand trigger has just broken. I'm not a 'heavy handed' user, and so far I've been watching the free demos, or using games that do not involve the touch controllers, and I am being very gentle with my new t...

morsify by Level 4
  • 584 Views
  • 6 replies
  • 0 kudos

Quest 2 Cable Link can hear myself

I am using the Anker USB C cable 10ft/3m.PC setup: I9-10900KF, RTX 3080 and 32GB RAM.Headset: Quest 2I have my audio settings set to Oculus Quest 2 audio into input/output, same on the Oculus Desktop Program and on PC. I would have to go to 'Volume M...

Resolved! Oculus Quest stuck

Hey there,I hope it the right place to ask this.I have got a problem with my quest. I had this issue almost since the begging : when I was putting down my quest to do something else and pick it up back again it would stay stuck on the screen "perte d...

App help PLEASE

My brother and I just bought the Oculus, literally had it a day. I downloaded everything while waiting on shipping and everything has run pretty smooth.My brother downloaded the Oculus app and it wont let him get past the avatar selection. He changes...

ZnZ4207 by Level 2
  • 282 Views
  • 6 replies
  • 0 kudos

V25 firmware issue in link mode

Hello,since the update in V25 I have lot of link disconnection when I start my simracing session, assetto corsa for example.problem description:-oculus service start-steam start-I start my quest 2-I select oculus link mode-I select the virtual deskto...

Brand new Quest 2 gray screen

So I just got home with the quest 2, unboxed it, turned it on and I see the oculus logo. After a few seconds I hear a chime, screen turns grey and then nothing... So I reboot, by holding the power button for 30s. Boot it up and still the same. I’m wo...

Senyou by Level 2
  • 207 Views
  • 4 replies
  • 0 kudos

Unable to add payment method.

I have tried two different cards on the website, Desktop App, Phone App and Headset itself. Used Edge,Chrome and Firefox also have tried with mobile data Versus internent no such luck. Everywhere but the phone app i get the message Error There was an...

Invalid Postal Code/Zip Code

For some reason trying to buy anything on the market for oculus especially trying to buy a rift s maybe. seems that i cant due to the checkout section is pretty busted when i entered my zip code it says "Please enter a valid zip code" though the zip ...

App keeps downloading and not installing

I'm trying to install Walking Dead on pc. It downloaded all, many times disconnected and restarted.Finally, it managed to download all and it said that the Antivirus blocked the installation.Problem is, I didn't see any warning from the antivirus (Av...

PolyMad by Level 2
  • 92 Views
  • 1 replies
  • 1 kudos

Oculus Link

When I go into Oculus Link in the computer it just loads then sends me back to the Home Screen. How can you have so many problems with a device THAT YOU JUST BOUGHT.

A.T.F_ by Level 2
  • 47 Views
  • 0 replies
  • 1 kudos

How to change Oculus to another driver?

Hey everyone, right now I have the oculus setup in my D drive instead of my C drive. But when I got to run the setup, it fixes my location onto the C drive when instead I want the Oculus Software to download to a different drive. I've looked at anoth...

SP3ZY by Level 2
  • 34 Views
  • 0 replies
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Resolved! Oculus Rift-S Black Screen

Hi, so I got a Oculus Rift-S for christmas, and I've done the setup and everything, however.Whenever I try to "continue setup in vr", there's just a dark screen. Audio works sometimes, it switches from working to not working.I've skipped the setup, a...

Avenze by Level 3
  • 1795 Views
  • 9 replies
  • 0 kudos

Unwanted menu

I submitted this to the support team : While wearing my headset, when I look up , there appears a menu with the icon of a person running( sometimes green, sometimes purple) followed by the fraction 1/150 and an icon of a red clock followed by the fra...

EB647DDE-3876-41E3-8D2A-4A003036DF01.jpeg

Oculus Rift through Remote Desktop

In my home I have a gaming server plugged into our main location, if we want to play games with remote into the server and play.I've noticed that the Rift App for some reason doesn't like the Microsoft Enbeded Remote App (Remote Desktop) but I'm able...

please if u not listed a game please left a money 39.99$

sir I played a lot of game publisher not be delete why you are delete a game my English not good because I live in Pakistan. sir I paid a 39.99$ .please back my money or back my game I write a two option .please tell me a good answer thanks sir be ha...

Acc not launching in VR mode under oculus app

So I have acc installed in steam . I loaded it into oculus and when I click it in the oculus app it loads it in desk top mode .. I can laund in ovoid app if i Laing it in steam . In steam I click ACC it give me 3 options launch desktop , launch seam ...

Something went wrong

Why cannot I play? Something went wrong???? Well I spent 300 $ and some change for this . So WTH I need answers why I can't access !!!! Seems it happens alot sounds like a class action to me

I accidentally gifted the wrong person

is there any way for me to get a refund, or at least send the gift to someone else, without them having to decline the gift? I typed the wrong email and idk what to do

Multiple issues with Quest 2 and can't open a ticket.

Hello! So i just got an oculus quest 2 a while ago. Both me and my wife uses the device. My wife is the admin of the device, while im the second user. Even tough on the first day the device was visible for both of us on our mobile phone, on my accoun...

Thaesis by Level 3
  • 97 Views
  • 1 replies
  • 0 kudos

Oculus controller popped

So I was getting off of my be headset and was going to unplug the link cable but I dropped one of the remotes and it look like this  

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Oculus won’t switch on

My oculus quest2 won’t go passed the very first image of the O for oculus. It just hangs there. Tried a factory reset. Tried reset and reboot. many other ideas would be appreciated

Someone help me... All my games/apps are missing!

Today I turned on my Oculus Quest and all my games/apps were all of a sudden listed as unknown sources in my device's data. I decided to delete them and try to reinstall them. However, after deleting the unknown sources (and restarting) I went into t...