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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

G_CDoc by Level 2
  • 18 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Old facebook account linked

My oculus account is linked to my old facebook account which I logged out of and now cannot regain access, is there anyway I can change the facebook account associated with it?

Can I get a replacement controller

I just brought a new oculus for my birthday which was in march it was fresh brand new I was able to at least play With it but all of a suddenmy right controller kept blinking on and off now it’s unplayable it won’t turn on i don’t know I brought Fres...

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graphical settings in oculus link

so ive been tryna turn off the graphical layers i think its named in the rift settings menu but it wont turn off every time i press it to turn it off it will do the animation if it turning off but will turn on again by itself

Referral questions?

So I recently bought a Quest 2 (about maybe 6 days ago, just got it yesterday) because my friend asked me to get one so we can play VR Chat together. I didn't use the referral link because I didn't know that was a thing and he didn't know it was a th...

Facebook account merging with Oculus Problems

Hi,I've been having a problem for a while where I cannot gain access to my Oculus/Facebook account for my quest 2 which has many games I've spent money on getting. When I try to add the account on my quest 2, I get the option to log in with Facebook....

GlimOP by Level 2
  • 2 replies
  • 0 kudos

V43 issues

V43 killing CPU so you rolled back to V42 a few days ago. All was now well. Why did you update to V43 again and not rectify the issue? CPU now working hard even when not using headset, AGAIN.... Task manager clearly shows Oculus software is not optim...

Resolved! Five digit number on setup

Could someone help me I don’t put in that five digit code at first setup. It was there. I passed off the headset to another person to set it up for me , but they didn’t see it. so I’m needing to know if there is a way through settings or something to...

Motion sickness

Hello ! I was wondering if there would be some kind of app or mode that would avoid motion sickness ( the anti-nausea one in Walking dead is very efficient ) I’m very sensitive and unfortunately can only play the confortable games. thank you!

Its been 2 days and have not recieved gift email

My friend bought a game for me as a gift 2 days ago and the email still hasn't came. The email is correct and he has been charged but there has still been no email. Customer service is no help either

Rat_Ass by Level 3
  • 5 replies
  • 0 kudos

Facebook Account

Hello, so I factory reseted my oculus quest 2 because my Facebook account got deleted and sadly lost all the games I paid for. I need to know how to get them back because I spent almost 200$ on games and now they are gone. I also made a new account b...

Email update

Hi I’ve updated my email account on my Facebook as I no longer have access to my old email. The old one is what my oculus is connected to and now to try change these settings oculus is asking for a code but does this code get sent to my old email tha...

Cazry by Level 2
  • 1 replies
  • 0 kudos

Oculus software won't download 15.5 gb

I have tried downloading the oculus software several times now. Mind you i have 200gb free. I have tried everything, from creating a VHD to download to a different drive nothing works. Anybody have a solution?

MrGerky by Level 2
  • 12 replies
  • 0 kudos

Resolved! TouchCalibration folder empty

my left rift s controller's joystick started drifting so after cleaning did not solve the problem, I found out about the calibration files and i could change the deadzone min but when I checked the folder was empty. Did the file location move or what...

EndyPo by Level 2
  • 2 replies
  • 0 kudos

Touch controller drifting in-game? This will fix

Well, after approx 2 years of use my left controller just started to drift to the left in the past few days. I did some searching on the web and found others have had similar problems. I found a simple fix (discovered and provided by others) for this...

Cant Install/Uninstall apps while apps are running?

Nothing is open on my pc but i cant uninstall or install anything through the Oculus app. Getting kind of ticked off since its been error, after problem, after bugfix, after update with this headset its not even worth. PLS HELP!

Stick drift

Hello i heard if you have stick drift that you could email oculus and get a new controller but I don't know how to get in contact with them

Broken controller ring for the quest 2

My ring broke the front half is missing from playing gorilla tag.due to this, it keeps losing tracking and floating off into space is the anything I can do about this?are replacement rings purchasable, Do I need to buy a whole new controller, or is i...

I need help with referral credit.

I sent a referral to my son for oculus 2. The following week I brought him an oculus 2. After receiving it, he setup his device and responded to his referral. When he did the response he got was he's already have an oculus account and isn't eligible ...

Leon3rd by Level 2
  • 3 replies
  • 0 kudos

No option to sync media

I want to get the photos I’ve taken and post them to my Instagram so I asked a friend how to do that and she said sync them. So I looked up ok google how to do so only to find out I don’t have the option to sync media on the oculus headset. I can sha...


I've been trying to play games on my device but everytime I select an app it kicks me and when I go into the quest store it gives me error HDSLVC2 I've tried rebooting it I've re-entered the WiFi password can you help?

Game Refund on 14th day ---- Pop up says I can't

Bought a game on 08/01 with store credits and today 08/15 which is the 14th day I tried to have it refunded (with under 2 hours playing time) and got the pop up saying it was not eligible for refund. Please advise why if there are 14 days to try out ...


My avatar was changed into a female by my wife. When I went in to change it back I keep getting a network error. What the heck is this!!!

Resolved! oculus quest 2 controller input

Hi I just tried a free horror game called VR storyteller episode 0 but when I enter the game it won´t react to any inputs it just lets me look around. Same thing with the game called "one". There appears a message that says "press the trigger button ...

Tobi300 by Level 2
  • 2 replies
  • 0 kudos

Hard Drive Based Content

I have a non gaming laptop in which I have some VR content that is on an SD card plugged into the laptop. Is it possible the view the content via a datalink cable direct from the SD drive? Also, I am thinking about setting up a home network that I ca...

Purchased bundle pack, only one game delivered.

So I purchased a bundle, supposed to be 2 games and only 1 game was delivered. In addition, the game shows up on the headset but isn't under purchased apps on my phone on the app. Ordered using PayPal and I want a refund now or my other **bleep**ing ...

Re: Oculus Avatars and other horrible deficiencies

So I've been reading that many people have accidentally picked the wrong avatars and then become stuck with it..there's no way to change it without deleting the account and starting over.. I know I don't speak for myself when I say that this is just ...