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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

G_CDoc by Level 2
  • 24 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Oculus Link dosen't work with USB 3.0

Oculus Link dosen't work on my Quest 2 with USB 3.0 but works with USB 2.0.Using USB 2.0 is kinda laggy so I want to use USB 3.0. So I plug my cable into USB 3.0 and the Quest and then I see 3 dots loading. I can see my guardian if I get close to it....

Resolved! I'm done! I give up!

I've tried literally every single dang performance issue fixing method there is! It just won't work! I had literally no lag before but it just suddenly pops up giving me awful 6 fps lag spikes every 5 seconds which last 7 seconds! The last thing I am...

can not get Horizon worlds

Hi,i am from Qatar, i can not get horizon worlds in to my Oculus Quest2 since i purchased, always showing its coming soon! even horizon venue also change to horizon world. when we can get experience of horizon worlds?when the "soon" is coming to us?

App Lab Alpha Release Channel - users not getting opt in email

I have added several users to the alpha release channel of my app, but no one is getting notifications in their emails and no one can see the app in their library. The documentation on this is confusing, here it says they will get an email once I've ...

edwon by Level 3
  • 0 replies
  • 0 kudos

My charging port is completely broken?

Today I've been playing like usual and when I went to go plug in my oculus (I got my oculus in January it is now march) the port broke from where its support to be connected and now everytime I try to put the USB into the port the port sinks into the...

Z0DMA by Level 2
  • 2 replies
  • 0 kudos

[Fixed] OculusSetup.exe - Error - Unable to Start Process

[EDIT] - FIX was to create a new, local user account in Windows 10 with admin rights. Oculus Setup does not like SPACEs in User's folder names!Hi, sadly my first post here is for a support issue. Concerning the original Oculus Rift + Windows 10I've b...

Sk4nkw0n by Level 3
  • 24 replies
  • 1 kudos

I need help

My quest 2 is stuck in a bootloop I've tried everything to fix it but still stuck I really need help@oculus

new business solution through suites

Hi, I am in the final stages (physical build out) of opening a VR center (arcade and various for business uses) I'm considering the use of the quest 2 and am wondering since I've read that the platform is shifting toward an all in one use headset for...



unable to load worlds

I get Unable to load world I believe it is when I try to go ANYWHERE in Horizon Worlds. Noone i know that doesnt' use a Quest 2 has this issue that I have seen ... please help, thanks

Promo code

I'm trying to purcahse a game with the WELCOME25 promo code, and when I enter it, it say the promo code can't be applied. My code hasn't expired, and won't work on the PC oculus app or the actual oculus. Can I have help?

Apps on VR not working and greyed out

Every time I log onto my meta quest 2, I want to play a game, but my apps are all greyed out and won’t work. Also, none of the socials are working on the quest either. If someone knows how to fix this, please let me know -Dimposaurus3000

oculus link stuck on black screen with 3 dots

this has been really annoying me, i just got a new link cable and when i plug it in and turn on link, it just permanently loads, with a black screen with those 3 flashing dots.ive tried a ton, restarting my headset, reinstalling my oculus pc app, not...

Got my money taken out of my visa gift card

I tried to but fnaf help wanted with a visa gift card but, when I enter all the info and enter my oculus pin, it says error so i thought maybe it forgot to add a pin in my card, so when i check with the balance of my visa gift card, it had all of its...

Invalid email and can’t reset PIN

Hi - my son set up his Oculus Quest 2 but inadvertently used my old and inaccessible email address. He now needs a PIN to purchase games but I can’t get him a new PIN (using the Forgotten PIN link) as it send a rest link to my old email. Any help wou...

Resolved! When I connect with my PC all I get is darkness and audio

If I try and use any games on my PC while connected with a cable nothing happens besides audio and a black area. I can still move outside of my boundary that I set but that's it. Please help I spent money on games for VR and can't play them here

Horizon worlds

Hey I can't install horizon worlds.Idk why it just says add to wishlist what should I do? [I'm on quest 2]

JFOX_XD by Level 2
  • 1 replies
  • 0 kudos

Oculus Link with Quest 2

About a week or two ago, I've been having a recurring issue while using my Quest 2 to play PCVR games using the Link Cable. My frame rate is fine when I start up Oculus Link but as soon as the Oculus Rift Home loads in my frame rate drops to roughly ...

oculus cant connect to server

i recently got my oculus rift s back from my son and went to install the software back on my computer and now as of 8/6/2022it keeps telling me that it cant connect to the server right now and to check the internet connection.... now how is this poss...

Light mode no longer available

Hello i was wondering if there was a way to turn on light mode as i used to have light mode turned on for my quest 2 however recently i wanted to re-enable light mode and i cannot find the option to do so

Oculus Quest 2 Beat Saber blocks delay

When I started playing beat saber, I already noticed that when I hit the blocks they would get sliced only 0.2 seconds after I sliced them. Now Im moving to the expert+ levels and it makes it really hard because of the delay.If you guys have a fix or...

HELP ! There's not any code during the phone pairing

Hello,I have an Oculus Quest for almost 2 years and all was good until today.I've got a new phone (S22 Ultra - Android 12) so I tried to pair my phone with my headset because I wanted to mirror my headset, but everytime I try I have to write a code t...

SheytoN by Level 2
  • 7 replies
  • 0 kudos