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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

G_CDoc by Level 2
  • 18 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Screen is grey

My Quest won't. do anything when I turn it on. I can't. do antything with the controllers. The screen just goes grey when I turn it on.

Anonymous by Not applicable
  • 0 replies
  • 0 kudos

We're having trouble starting oculus error message

So I installed the oculus software, but when I try to run it it gives me the error message 'We're having trouble starting oculus'. I tried reinstalling it, some people said to manually start the OVR library service which I tried but it just stops aga...

Oculus Store purchase not showing Cant install game

Bought Vader Immortal and it shows that i bought it in My Orders on the site in the web browser but not the oculus app installed to Windows 10 on my PC. I tried adding it to my wish list and it wont show up there. i search it up in the store and it s...

Screen Tearing on Computer when Rift is connected

Hey guys i'm having a first world problem here. It's honestly just a minor inconvenience. Whenever I have my Rift connected to my computer and I have no VR apps running i'm getting screen tears on my computer's display.(I never experience any tears/a...

Csteggg by Level 2
  • 0 replies
  • 0 kudos

Oculus Client doesn't work

Yesterday (June , 1, 2019) everything was OK, I was playing for hours. Windows 10 is up to date and last Nvidia drivers installed.I haven't changed anything since then.Today it's impossible to make Oculus Client work. I use Oculus Tray Tool for start...

Oculus Go recenter while laying down stops

So when watching videos using the Oculus viewer you can set Theater to Home, Cinema, Moon and Void. If you set it to Void you can recenter the view in any orientation. This is nice if you want to watch laying down. The other three Theaters are only f...

Video goes black intermittently

This didn't used to happen. I got my Rift in March and it just started doing this about two weeks ago or so.I'll be playing a game for a bit. After about maybe 30 minutes or so, the video will go black for anywhere between 1 and 5 seconds. It does th...

Not Detecting Headset Why?

I'll be honest. I've had nothing but problems with the Oculus S since I purchased it. The first headset literally came in box broken, Bestbuy and Geeksquad were impressed. Second headset couldn't detect sensors but I could at least see in the headset...

Oculus left eye suddenly cuts in and out after latest update.

I love my rift and use it daily. For the last 2 years ive had no issues with anything besides the usual left ear audio issue that a good deal of others had. The day before the latest oculus software update hit, my rift was working fine and the left e...

JJL15K by Level 2
  • 0 replies
  • 0 kudos

Not able to install updates

Anybody else having troubles installing the updates for , Echo VR, Endless riff, Oculus medium, and Skybox video player? It tries to install and fails every time. I have had 2 updates to the rift and another program successfully. Access isn't a probl...

Update issues...

I have installed the oculus software the 7gb one. My rift s works fine, but when I go to update it downloads 10/10 no issue but when I hit update my “oculus updating” is stuck/frozen left it overnight and no go. I click on the O icon and get a runtim...

waiting answer

Oculus will you give a solution or we have refund rift S?

Tumyue by Level 3
  • 4 replies
  • 1 kudos

Cant install Oculus software with Rift S

Was having problems installing the oculus software, kept getting the "Sorry your download was interrupted" error. reformatted windows, fully updated, did all the drivers, still got the error, would always stop on 4.79gb. Firewall is off. No AV softwa...

Rift S facial replacement

Not sure if this has been answered anywhere. On my new Rift S, I noticed that the facial interface is quite large. I am wondering how to obtain a replacementIs this interchangeable like on the Rift CV1?

Rahotep by Level 4
  • 0 replies
  • 0 kudos

Oculus Go Reboots by itself when sleeping

I put the Go down and it goes to sleep and a few minutes later I hear the ding dong sound that tells me it rebooted. It does this at random times. It could be a minute, five minutes or 20 minutes later. There's no pattern I can detect. I noticed my b...

rift s stopped to be detected

all worked fine yesterday and after the update tootoday nothing, the headset stopped to be recognized shame oculus, shame now i repack this for RETURN !!!