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Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

G_CDoc by Level 2
  • 18 replies
  • 7 kudos

Resolved! Facebook Account banned

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Oculus Quest 2 Right Touch Controller

We purchased an oculus quest 2 for my son last Christmas. He just started having an issue today with the right touch controller connecting/disconnecting. He said the only thing that works is holding down the oculus button to reset the viewpoint. He c...

ITGuy80 by Level 2
  • 2 replies
  • 0 kudos

Black Screen randomly during gameplay

Like other posts, same symptoms not game dependent, power off and on, things work ok for a while then 3 dots, screen goes black, sometimes i still hear game, Thrill of the fight in background. If i move my head up and down, vigurously, i get the 3 do...


We have three accounts on our oculus 2, mine (admin) my wife and son both have one also. App seemed to be shared across all accounts which is fine….however my wife purchased a song pack (lady gaga) on beatsaber on my account…..which is not available ...

Parental responsibility

I got a link to set up parental responsibilities but when I send it to my mum and she clicks on the link it takes her to my Facebook account and not hers so we can't set it up. How can she set this for me if it's linked to my Facebook?

Parental supervision problem

I recently set up parental supervision for quest the thing is that I accidently blocked link and removed parental supervision now when I want to download a game it says it's blocked by parent and I can't unblock it as a parrent

Annoying low battery warning in game

This in game warning for the joysticks batteries HAS to be disabled somewhere for the love of God. In my case, if it happens when I'm playing iRacing, this warning pops up in full screen while I'm driving on track, with other players.... so we run se...

Resolved! Oculus Desktop App (airlink) cannot login for a week

Hi, my oculus desktop app cannot login for a week. That makes me cannot use Airlink . It asked me to login with Facebook account but seems it loops over and over again after I followed the whole procedure. Tried to disconnect Oculus account and Faceb...

Microphone volume low on quest 2 (standalone)

Hello, I got my oculus quest 2 a few months ago and I have realized not too long ago that my mic volume is very low. People on Pavlov say I sound far away and the mic volume is low. I have an external mic because the built-in mic is muffled (besides ...

Resolved! quest 2 login loop

ive been trying to log into my quest 2 so i click i have a oculus account but it says i have to merge with facebook but i already did that so i try to merge and it says after to go back and log into face book then it just loops how do i fix this?

Shimmer around menus and windows not using link

Got this bad shimmer/artifact going on in and out of link. Inside of popups and windows looks perfectly clear but the boarders have this bad shimmer. Distant objects are blurry. Not talking about low res or out of focus more like smudged. If I hold m...

can't enable developer mode...

I've created a dev account and created an organisation, whenever i try to enable developer mode on the app it says "We're having problems with loading this. Please try again"

jabj29 by Level 2
  • 2 replies
  • 0 kudos

INSTAGRAM change my phone number withou my PERMISSION,I need an EXPLANATION and SLOUTION!

Instagram, 為什麼系統在沒有我 允許的情況下在我的 Instagram 上設置了 +1(937)XXX-1891 ? 所以我需要一個 解釋 和解決方案 。 我幾乎一個月都無法登錄我的 Instagram 。而且我每天都用了我能找到所有的方法,但我 沒有得到任何 回應 或 幫助!! 如果還是沒有解決辦法,我所有的工作部因為這個錯誤而消失了。我需要盡快重新登錄!!!!!!!如果我​​的生活將如何解決這個錯誤? 請回复我 謝謝Insta ID: vicky_chiu_oo 郵箱:vickyc...

OVR Util no such file or directory

Hi, After I install over-platform-util for Mac , if I ran any command I get the error Error: ENOENT: no such file or directory, open '../../../var/folders/yc/8w7hh4894pg1vskdqf2s3g9c0000gn/T/.ovr-nexe-natives/rdiff.node Can you enlighten me on what I...

wendic by Level 2
  • 2 replies
  • 0 kudos

Unplayable Air Link/SteamVR on Quest 2

When I enter Air Link through the settings tab or SteamVR via Virtual Desktop, It just screen tears, FPS drops and sometimes just freezes on my screen and I have to 1. Restart the oculus (if I’m on airlink) or 2. Quit virtual desktop (if I’m on virtu...

Fouo by Level 2
  • 1 replies
  • 0 kudos

Steam vr Stutter

I am using a link cable with Meta quest 2, I can use the oculus software fine and play anything there, no issue. When i am in the steam VR home I am also smooth. But as soon as I enter a game, the frames stutter and if I look behind me during a stutt...

Screenshot 2022-07-30 215356.png

Quest 2 installation/updates

I have had trouble installing/updating my games and apps. Every time I click to install something it shows the “installing…” thumbnail or the “queued” thumbnail and nothing else happens. Nothing else is updating or installing while this occurs either...

i dropped my headset now its giving me a black screen

so i was playing gtag and i got jumpscared and when i jupped the headset strap was sweatty and loose and it fell off and hit the ground, after hitting the ground i picked it up and unlick other times this happened it wont turn on. Its a constant blac...

Controller drift both

My controllers are drifting really bad and I can play the games I love I have to play the games that you don't use your thumbstick and it is really annoying

Red blinking light, stuck in an endless loop. (Solved)

(Solved)So uhhhh... I use the wrong charger... I used my phone charger instead of the one that cam with the Oculus Quest 2.... Hello everyone, Intro (don't need to read this)My Oculus Quest 2 has a red blinking light, meaning (what I read online) Its...


I need help with the tracking on my oculus and the remotes are not connecting

Install Failed

I just bought beat saber earlier and when I went into library to install it it said install failed. I have literally tried everything to install it but I can’t. I also tried installing a free game and that worked perfectly. Can someone please tell me...

Rift continues to reset floor level

While using my Rift everything seems to work just fine until I remove the headset and set it off to the side. When I put it back on 9 out of 10 times I have to reset the floor level due to tracking problem. Any ideas? I have cleaned all connections a...

Melted port

Yesterday I plugged in my sons oculus quest 2 to charge. I used the port and charging cable it came with, never used anything different to charge it. Few hours later, the headset port is melted and when pulling the charger out, I was burnt. Who do I ...

Right controller grip button

My quest 2 is only a couple of months old and pretty much from the start my right controller grip button will often stick in games which will make it so my hand is permanently closed. I though it was an issue with the synch or the batteries but I've ...

walsh56 by Level 2
  • 0 replies
  • 0 kudos

"Cannot open app turn on tracking" after v42 upgrade

Hi, I'm getting this error everytime i try to open an app on my quest 2. This has started since the v42 upgrade. Tracking is on, I've tried shutting down/restarting headset but hasn't helped. Apps in unknown sources dont seem to cause this error. Any...