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Resolved! paypal not working

So i had to remove my payment methods due to being unable to purchase bonelab, now heres a major problem, its not letting meadd a paypal account but its letting me add my credit card info?


Resolved! Teen cannot ask for permission for game

My son is trying to reqeust access to Pavlov Shack. When he finds the game on his app there is no option for him to request for parental permission.I am linked to his account and I have notifications on.What do we need to do?Cheers

Resolved! Quest 2 - Software Update Required

I have had this issue trying to pair both of my Quest 2's for the last 4 days. When you click 'try again' it just loops back to this screen.I have tried reinstalling the app (including updating the app), using an IOS phone and using an Android phone,...

G_CDoc by Level 2
  • 50 replies
  • 8 kudos

Resolved! No access to Facebook account

My Facebook account that was linked to my oculus quest 2 was banned for no reason, I don’t even use Facebook and I only made it for my vr. Since my Facebook account was banned so is my oculus so now I can’t play anything and I can’t even sign in or d...

Known Issue - Headset logged out and missing app library

Hi everyone, the team is working on an issue now based on some reports that users are getting logged out of their headset or aren't seeing their purchased apps. In some of these cases, you might not be able to log back in. The team is working to get ...

Oculus Link Doesn't Work Anymore

So, I've been using the link cable for a while and I've never had any problems connecting to my pc. Today the oculus app tells me that my graphics card isn't compatible and that my headset can't be detected or paired. My graphics card has worked just...

Can you get past the pairing screen with ONE controller?

Hey Everyone, I bought a headset standalone as I just plan to use this for iRacing on my PC. I recieved it, and followed all instructions here to get it into developer mode, but did not have success. So, I just bought a left controller, paired it, an...

djn121 by Level 2
  • 0 replies
  • 0 kudos

Blade and Sorcery Nomad. I know I am about to sound dumb.

So I recently purchased Blade and Sorcery Nomad for my Quest 2 and am excited to try it out. My issue, though, is I do not know how to get past the initial screen with the "Thank You" note from the creators. Can someone help me out so I can actually ...


I bought boneworks just an hour ago and have not even launched it. I decided that I wanted to refund because I made up my mind, as I go to refund it says that I have already played the game for more than 2 hrs or have purchased it 14 days ago. Can I ...

Proximity sensor

The proximity sensor on my quest 2 is broken and i am fully aware of this. I know that there are ways to disable the proximity sensor using sidequest and oculus hub etc but that requires you to allow access to the files on the headset which i cant do...

Cobo2a by Level 2
  • 2 replies
  • 0 kudos

Redemption code issue

I tried to use a redemption link from a friend but I never got a redemption code to use for the $30 credit and now it says my account is signed up. Is there any way to get this back?

Developer Mode "allow USB debugging" will not show

Developer mode is definitely on, but when trying to connect my Meta Quest 2 to my computer, the "allow USB debugging" confirmation does not appear. The only confirmation that appears is "allow access to data", but both need to be enabled for my appli...

Controller don’t work no mo‘

My Oculus Quest 2‘s right controller has ceased function, i replaced the batteries, I unpaired and re-paired it, I tapped it, as many solutions as I was given, idk if there’s anything else I can do. Should I just get a new controller? Or can I like t...

Not letting me choose the default location for my files

I'm having issues choosing a file for the desktop oculus app.I've been trying for hours trying to figure out why the desktop app is not letting me choose a file location for the app. I choose a location in my files and it either shows up with "you do...

Link/AirLink no longer working

When trying to play through link cable, I get a notification telling me i have a pending hardware issue preventing me from entering vr. When i try to air link it will show connected through the desktop app, but does not actually connect. PC drivers a...

V41 link stutter/lag

ever since the V41 update my friends and i have notice a lot of lag and stuttering when using a link cable with the quest 2. I've tried reinstalling the link app on my pc but there was no improvement. it has made most games unplayable for me as every...

grip not working

the grips just stopped working today out of no where. i’ve tried to changed the battery, un-pair and re-pair again and nothing works. help means the world!

Facebook Conformation Loop

I've been trying for 2 weeks now to log into my Oculus. I've done a hard reset and changed my Facebook password and still can't login. It just loops on the confirmation page. It doesn't time out, when I back out and go back in I get an error telling ...

I can't cancel an app update

Hello, today I have turned on my oculus quest 2 with the intention of testing a game update. When I turned them on and went to update the game, I got queued just like others since I hadn't used the device for a long time and I was canceling the updat...


I was wondering, that even though my ticket expired if I can still send in my quest 2 controller for a replacement, I already printed out the shipping label. I just don't want to send my controller in and not get a replacement.

wrongly denied refund

I tried Population one for about an hour in training mode only, did not like it and asked for a refund day #1 and now I see it was denied so WTF?

Fourth or fifth replacement. Still has problems.

I already lost the count of how many times I received a malfunctioning replacement.I have been with problems with replacements like this for months, it's not the first time and they still send my a refurbished faulty Quest 2 headset.What can I do?I w...

SoyNexZ by Level 3
  • 0 replies
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hi me and my friend did not get $ 30 for free is someone able to help?

Cannot pair Oculus Quest with new phone

I have reinstalled the app on my android phone, restarted everything several times. Found the 5 digit code in the settings screen of the headset and entered it. It stays in pairing mode indefinitely. There is nowhere on the support site to ask for he...

Shorted about 10 million in tournament

I played in a very long 1000+ player tournament on Pokerstars VR yesterday starting at 2PM. When I got done I was definitely shorted 10 million chips. I confirmed this from the camera guy who was on the set of the final table. He stated to a group of...

No audio in vader immortal 2/3

I downloaded and launched episodes 2 and 3 on pc, using quest link Both initially had sound the first time I launched them. Exited after seeing that they worked and now I have no audio in game, I also start off right where it apparently saved. I trie...