Oculus support hasn't replied to me for 3 weeks and 2 days now. Is there
any other way to contact them or get their attention. I've been sending
messages, but no replies. They just stopped talking to me, it was very
After the little chant when you start up the game, I'm stuck on that
screen no matter how long I wait. I've already tried uninstalling and
reinstalling but nothing changed. Something i've noticed is when you try
to open the game, it syncs to cloud. T...
So, basically, two days ago, I received a link from Oculus Support that
allowed me to order my free VRCover replacement interface. I went
through the ordering process and everything went fine (nothing unusual).
When I completed my order I was redirec...
Vader Immortal Episode 1 for Rift will launch - and but it says "slow to
load" the app shows the Lucasfilm logo etc. but then the app shows
"Touch Controllers Not Detected" My touch controllers work in everything
else. I have:Redone the setupPut 100%...
Hello, my Quest 2 is showing a black screen every time I try to turn it
on. It is fully charged and my controllers make the vibration of when it
connect to the quest. I cannot do anything, nor can I open the debug
menu where you can factory reset the...
My wife and I simply want to be able to watch our daughters play Dance
Central on our Quest 2, via our phone/ipad Oculus app, but when it's on
all we hear is a loud feed-back type screech. We can't even just watch
as the oculus app only goes down in ...
My headstrap broke after a few weeks of light use wich was reported to
support on 11/12/2020. They finally asked for the broken strap to be
returned wich it was on 02/12/2020. Here we are on 15/02/2021 and no
further forward. Any suggestions?
Posted this on reddit but maybe someone here has seen this
currently working with support but it doesn't seem obvious as to what
the problem is. I get the errors aboe in my rif...
Hey guys.I'm having trouble seeing my order.I bought an Oculus Quest
Friday, but I haven't been able to see it in "my orders". And when i go
to the link from an email they sent me, it just re-sends the same email
again and again.I was wondering if so...
Hi, I remember after changing the Texture Size in Sidequest, everything
has been running bad, but only in the home area or the system menu where
you leave the application, but even after factory resetting my quest
about 3 times now, nothing has worke...
I have been going back and forth with the oculus "support" for almost a
year. Only started to get somewhere in the last 3 or so months. I
finally recieved a shipping label for the defective device. But guess
what UPS wont ship it as it comes with a h...
I know, this question has been asked several times but sadly the answers
do not work for me... don't know why....When I open the "Oculus App" for
my "Rift" (I guess the "App" is the "Oculus Home" program on my desktop,
which has been installed during...
I've been using my Quest 2 since December, and a new problem has cropped
up, maybe 3 weeks ago. Even when I'm not using the Quest 2, Rocket
League, via Epic, will randomly (and often) minimize itself. I need to
hit alt-tab to get back into the game, ...
I am on the western division board of a nonprofit (The Themed
Entertainment Association), and am wondering if there is a group
discount possible for our members? We have thousands of members
globally. We are planning events in the future in the metav...
I never wanted to make this message but Oculus support is truly
atrocious. It has been about a full month going back and forth with
Oculus support trying to fix my headset (Oculus Rift S) which I have
been dying to use. They haven't responded to my e...
Initially when I tried to create the first account I would enter the
code and wait and wait for it to be accepted and move to the next screen
but it would not and I would have to back space out and retry. On my 5th
attempt I got an error: calls to th...
The website tells me nothing. At first it said it was gonna come the19th
then the 20th now when i put the info it just loops me around in my
emails constantly asking to sign inn. Im kinda mad. I want info on what
i just ordered or give me my 400 doll...
I've got an Oculus Quest 2 and it works just fine but the Oculus Link
cable has never worked. I've raised it with Support and sent them logs
but I wasn't getting anywhere with them. As such, I requested a refund
but I didn't hear back. I went to the ...
I just bought a Quest 2, installed everything as per forums, even the
regedit hack for OpenXR. Bought it specifically for MSFS 2020 (Microsoft
store). Quest 2 in Oculus is green (on the computer), the cable test OK
in Oculus. Oculus link shows good i...
Tried pretty much everything I can find online to try to fix it before
making this post. USBs identify in select slots for headset, all over
for sensors. Checked to make sure the cord is in on the headset.
Reinstalled oculus software 3 different ways...
So my quest 2 started to disconnect while connected to my pc on the link
out of the blue, i had my cable hung up loosely; never yanking on it all
that stuff. I don't have a pulley system *yet*, however today after
leaving my cable unplugged for 3 day...
Just got Oculus Rift and the left controller stopped working, the hand
on VR stays in the same position.I have already-removed battery to
reset-unplugged sensors and back-reset computer-reinstalled oculus
software (removed drivers)-had two beers!
Hey all,I've been struggling with this for almost a week now and found
no solution. I am trying to stream my headset via casting but the audio
goes away every time I load an application that uses a microphone. It
works in Oculus Home and other games ...
Jumped through all the hoops to get Virtual Desktop for Quest 2 from the
Oculus Store, Paid through PayPal and received a receipt from the Oculus
store. I did not see any way to download the app after payment so I'm
stuck. I've asked Oculus for help ...
Im installing oculus for the first time and i am stuck on
"Installing...". Ive searched around for a solution, but nothing has
worked. Ive tried:Disabling anti-virusRebootingI don't even get a
OculusSetup.log file in my local app data folder (the ins...
In some games or software, not in all, I can get freezed touch
controllers for short time like 10 seconds. Buttons working but hands
not moving in a space, only in angles. That's happend each some minutes.