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Refund

I refunded the game onward and it says that is was approved but I did not get the money back in my account

Bought Walking Dead but game doesnt show up in library

I tried buying this game on my mobile app. Some kind of error happened in the end I think. Now I can ask for a refund which fails or set to install queue but it wont install and I cant see the game in my headsets library. What do I do? I am not able ...

Smejs by Level 2
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V28 Update may have caused physical Link disconnect bug

I’m not sure whoever else may be experiencing this, but my link cable has been working perfectly fine for the months I’ve used it until I got the v28 update on my Quest 2. About every 3-10 minutes the headset would disconnect from my pc with no sign ...

Oculus quest 2 replacement right controller

Ordered and received a new replacement right controller directly from Oculus and the right replacement controller will not turn on at all! I tried using 9 different batteries that will work in the left controller but not the right replacement control...

Official Link Cable Not Detected by App

Hello everyone. I am frustrated trying to figure out why the Oculus Link official cable, which I just bought, will not be detected by my Oculus App on PC, thus rendering me unable to use Oculus Link. The connection is detected by my computer, which I...

Store and app black not working

https://ibb.co/JC9G77chttps://ibb.co/CtT1QzYhttps://ibb.co/C59GQKH My beat saber still works but not uploading current updates or download I have bought. Browser still works I have tried casting my my phone and touch pad. The casting works. I have al...

Returns

I accidently ordered the wrong headset strap, the Rift S one, I have the Rift, how do I go about returning it? I submitted a support ticker as when you click Return this Item it gives an error and says contact customer support, but theres no support ...

GPU

When will the NVIDIA GeForce GTX 1650 be Supported for Oculus Link. I have an Oculus Quest 2 and I want to play Steam VR.

Random CV1 Crashing caused by unrecognized usb device

Hello my CV1 I got about 3 weeks ago has worked perfectly until yesterday where it blackscreened. I had a rift S with the black screen issue but decided to downgrade to try and solve my issue. On the rift, it appears to be a usb device recognition is...

Oculus Link issues

Oculus link appears to only work currently with developer mode off and deny access to files on the headset when signing in. Then oculus link option appears in the headset. When i accept access to files oculus link option does not appear and I get a d...

Cptbaja by Level 3
  • 192 Views
  • 1 replies
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I want to deactivate/delete my FB account

I want to delete my FB account, but I want to keep my purchases on my oculus. What is the proper way to do this?I'm thinking that I can create a new FB account which I only associate with my Oculus and never actually use, then somehow transfer my Ocu...

Oculus mobile app no notification when receive messages

I have the Oculus App for iPhone, is there anyway to make it ring/vibrate when you receive a message through the app? Currently when someone sends me a message I get a iPhone notification but it does not ring or vibrate. It just shows up and you have...

Resolved! Discount code not working.

The welcome25 code is not working. The app shows the discount subtracted.When I go to confirm the payment from my bank, it shows the full amount. This is very serious and makes you look very bad!

Magatok by Level 2
  • 580 Views
  • 1 replies
  • 1 kudos

Quest shows the white oculus symbol and then shuts off!

This has got to be the most frustrating issue I have every dealt with an online device. I loved my oculus and played everyday since I got it at the end of January. Two weekends ago it stopped working and I can't seem to get anyone to help from oculus...

V28 / V.28 - Issues with Quest 2

Hi,I've been getting some odd issues with my Quest 2 since upgrading to V.28, not limited to but including the following:1. Graphical Artifacts - in games. So far I've noticed this in Vader Ep 2 and 3 but there might be more. It looks like tiny white...

Oculus rift cv1 blinking orange led, HMD not detected

It worked fine two weeks ago. It's been plugged in. Went to use it today and the headset is disconnected, orange light blinking rapidly. I tried redeating and swapping plugs, uninstalling, checked sub power management. I can't get it to work.

Borss by Level 3
  • 154 Views
  • 1 replies
  • 1 kudos

Going from Rift to Quest 2 Help

So I've had a Rift for about a year and I just bought the Quest 2. Can most of my games be freely downloaded to work with the Quest 2 headset without having to re-purchase ? Or can I Air Link those games to my Quest 2 ???

Certificate Validation Failed in Echo VR

I'm using Echo on a Quest 2 with Oculus link. I've recently installed Windows on a new HD, installed GPU drivers, Chrome, Oculus, Oculus Tray Tool, Echo VR. When I open Echo, I get a Certificate Validation Failed error. This happens before logging in...

GB- by Level 2
  • 663 Views
  • 2 replies
  • 0 kudos
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