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blade and sorcery wont download

Nemses
Level 2

i downloaded blade and sorcery on my quest 1 and it dosent show i have it and when i go to its store page it just shows it buffering and i tried a factory reset and that didnt work i tried restarting that did not work i am just wondering why it wont download

4 REPLIES 4

OculusSupport
Community Manager
Community Manager

Hey friend! We appreciate you bringing this to our attention. We noticed you have the Meta Quest 1 device, with 'Blade & Sorcery' the game supports the Meta Quest 2 device, at this time. 

 

Check out this link here: https://www.oculus.com/experiences/quest/2031826350263349/. This link provides you with what devices, 'Blade and Sorcery' supports. We would like to still assist you with this error you're facing. 

 

We understand that you have purchased this and would love to turn this situation around for the better. We will love to invite you to private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Nemses
Level 2

ok well how do i get my money back

Nemses
Level 2

because i will need it to get swordsman vr

We got you! Check out this link here: Refunds & Returns. This link will lay out all the steps to request an automated refund for the game ' Blade & Sorcery.' Please keep in mind with receiving an automated refund there are a few exceptions you must pay attention to, which will be listed down below: 

 

  • Request is made within 14 days of the purchase.
  • You haven't engaged with the content for less than 2 hours. 

If you happen to run into anything while going through the automated refund process, please don't hesitate to update us and we will gladly assist you with this error. Please feel free to message us via private message. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.