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cable link and air link wont work quest 2

gilfmaster69
Level 2

whenever i use cable or air link it asks for me to allow my computer access to my files. thats fine. nothing else pops up after that. when i use air link i press pair but i cannot press launch, the button is grayed out. whenever i do cable link nothing else happens except for me being able to view the files. I can't connect to steam vr either it says i need to manually enable cable link on my hmd but when i go searching in the settings it doesnt say anything

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hi there! Oculus Link sure is great for experiencing those high-end VR experiences so let's see what we can do to get you into some PCVR.

 

Make sure your PC meets minimum requirements by checking here 👉🏻https://metaque.st/OculusLink, and then looking for "Oculus Link Compatibility", and that your device is running Windows 10.

 

After making sure we're compatible follow the same link above 👆🏻‍ and look for "Use Oculus Link with Meta Quest 2 or Meta Quest" on how to connect to Link with no issues. You'll notice that when initiating Oculus Link you need to select "Deny" when asked to "Allow Access to Data". On this page, you'll also catch some resources to help with Oculus Air Link.

 

Let us know if you need additional help and we'll be happy to provide further guidance!

OculusSupport
Community Manager
Community Manager

Hiya! We wanted to make sure you were able to get the help you needed. Please do not hesitate to reach out by answering on this forum, or you can also submit a support ticket any time by clicking this link 👉🏻https://metaque.st/Support