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can't access oculus service

josefagaldames
Level 2
Hello, I have oculus quest2 and I bought a new computer and when I installed the oculus home software and then run it, a message appears that says ... try to repair, uninstall and install, restart and I have no solution, please help me, thank you

 

3 REPLIES 3

b1tt3nk1tt3n
Level 2

I tried replying earlier but oculus website was being crap and not letting me log in... Anyway, tldr I had a cv1 a long time ago and had lots of problems, got rid of it, uninstalled the software, got a quest 2 last week, installed the software today, and I'm having the same problem. I't really aggravating that I just simply can't use the product because the software is too bad to work. I've tried many solutions online and can't find any that actually work.

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi, sorry to hear you are having issues installing the Oculus software on your computer, could you open a support ticket with us here and include the setup log files from your system. Thanks!

b1tt3nk1tt3n
Level 2

It all of a sudden started working, but I'm having other issues now that I'm trying to solve.