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cant reach oculus service oculus link

fax_man_2
Level 2

I have an oculus quest 2 on v30

 

my pc uses a rx 5600xt

 

I've used oculus link (and air link) for a while now and all of a sudden after the update (v30) I cant use oculus link

when opening the oculus software on my pc with my oculus connected it checks my app status and gives me the cant reach oculus service error

 

I've system restored my pc and Oculus

 

any help would be apricated 

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @fax_man_2! If you haven't already, please open a support ticket with us here and include the log files from your system so we can look into the issue further. Thanks!