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connection issues

ilubeve
Level 2
i have the original quest. not used it in few months.  just tried it. i get message saying no internet connection. cant get news, see store or install any games i bought. i can play the ones i have installed tho.

i have been able to watch stuff on you tube and amazon prime so i do have a active internet connection.

how can i resolve this issue?
1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager
Hi there! Have you tried re-connecting your WiFi connection to your Quest unit? You can click here to find the steps to do so. Should the issue persist, please click here to submit a ticket so we can help. Thank you!