Hi just bought an occulus quest 2 and learning the ropes. I am able to use the Occulus browser no problem - both cobtrollers work fine. However I downloaded Firefox Reality and when I open that app, the controller doesn't work. The line can line up with the target and I can see the little white dot but when I click the B button it doesn't do anything. This is the case with another app deoVr. I was chatting with support and I tried a bunch of things - changed settings to allow unknown content, removed my batteries from the controller and reinserted, restore factory defaults and re downloaded the apps. Nothing worked. Please advise.