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cv1 keeps flashing black

in6seconds
Expert Protege
my cv1 arrived today and for every 3d animated demos(the bunny, the hedgehog, and the giant robot) the screen kept flashing black, is there a way to fix this? or is this a bad hdmi.

it works fine when I play lucky's tale, but for the other three demos, and eve valkery, it keeps flashing black.
10 REPLIES 10

Zandil
Rising Star
Trying changing USB ports and HDMI port if you have one.

Does it appear to be going black or powering off ?

Anonymous
Not applicable
I believe this is caused by bad tracking. 

in6seconds
Expert Protege

Zandil said:

Trying changing USB ports and HDMI port if you have one.

Does it appear to be going black or powering off ?


I don't know how to tell the difference, but the sound doesnt seem to go off so I guess its just going black.
Nobbs66 said:
I believe this is caused by bad tracking. 
how is it bad tracking if it doesn't happen when I play lucky's tale.

Zandil
Rising Star
Powering off it will go completely black, if it is going just "black" you will still see the kind of grainy SDE effect ?

in6seconds
Expert Protege
its powering off then

in6seconds
Expert Protege
does anyone know a fix? ... I've heard of youtubers saying they've gotten a bad hdmi cable and that oculus can fix it and send you a new one. 
how do I go about that process?

in6seconds
Expert Protege
bump, I really need help guys.

vannagirl
Consultant
There is the store for cables but you are under warranty also

Contact support by ticket they will give you another 
Look, man. I only need to know one thing: where they are. 

in6seconds
Expert Protege
ok thanks for letting me know @vannagirl