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interface replacement

KingDoc03
Level 2

I entered in the information needed for the replacement interface but it is say my SN number is wrong the SN number on the Box is different from the SN number on the website under device. I need help

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello @KingDoc03, you need to use the serial number from the headset itself not the box, you can find the serial number on the right side of your headset, gently pull the strap back away from the strap arm until it pops off. Your headset serial number will be on the inside of the strap arm.