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ios oculus quest finish setup not working

natahhaNBH
Level 2
 
1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there natahhaNBH, 

 

In order to experience everything VR, we have to get you past setup. 

 

We know troubleshooting is less fun than playing with the Oculus, but we have some steps that might help you in completing this process. 

  • Factory reset your Oculus device. For steps on how to do that, click here
  • Uninstall and reinstall the Oculus Companion app 
  • Use these steps below to log into the Oculus app
    • Log out of the Facebook Mobile App
    • Log in to Facebook on the mobile phone browser
    • Open the Oculus app
    • Select 'Sign up' to continue

When you click "Sign Up" the app should automatically redirect you to the browser you previously logged into. This should allow you to complete set up.