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link metaquest 2 to oculus account

Krankz09
Level 2

Hi, on secure.oculus.com/my/devices/ I can read "An Oculus device isn't registered to your account at the moment. Set up an Oculus headset to get started".

 

My profile on oculus.com and the virtual interface are the same.

My headset is working perfectly, I just want to download an app I've just bought on oculus.com without paying it twice.

 

How can I link my metaquest 2 with my oculus account ?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

OculusSupport
Community Manager
Community Manager

Hey there, jd.gondawa! We know how important it is to be able to play the new games you buy. Is it possible you may be signed into a secondary account on your phone or signed into someone else's account on your headset? We would be happy to look into your account further over a private message. Just reach out with your account username, email and the recent purchase you made and we can help you out with this. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!

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3 REPLIES 3

OculusSupport
Community Manager
Community Manager

Hey there, jd.gondawa! We know how important it is to be able to play the new games you buy. Is it possible you may be signed into a secondary account on your phone or signed into someone else's account on your headset? We would be happy to look into your account further over a private message. Just reach out with your account username, email and the recent purchase you made and we can help you out with this. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!

Krankz09
Level 2

Thanks to the team for the quick private solution.

And thank you for the amazing teamwork! Enjoy the Metaverse!