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my left audio isnt working (hardware problem)

Level 3
i turned on my oculus rift today and i noticed that i wasnt getting any audio out of the laft ear, i tried restarting oculus, restarting my computer, ect. nothing worked, after doing a bit of rigorous testing i have found a few variables that may be of help, whenever i unscrew and put back in the earpiece it works, but as soon as a pull back the head strap (Or even adjust the earpiece) the audio cuts out and it stays that way until i take out the earpiece again to re-insert it which is why i suspect this may be a hardware problem