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my oculus blinks red and then the light turns off after i plug it in

aliankid
Level 2

Whenever i plug in my oculus quest 2 headset a red blinking light shows up for a few seconds and then stops and turns off completely is there any solution to this issue 

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hey there! We know how important having a lasting charge is, and we want to help! If you already, please try using a different charging cable to charge the device. If you've tried this already, please continue to factory resetting the device, and make sure your Oculus Cloud is activated to save your game progress.

 

If you're still experiencing this issue, please reach out to our support team so we can look further into this for you.

i can’t turn it on it won’t let me charge it and it’s at 0% i can’t factory reset it