05-27-2022 05:26 AM
hi i have a oculus quest from 2020 after some time i tried playing with it again only to find out my quest wont load oculus link ik keeps loading and nothing more i have tried reseting and severel other tips from the internet.
does anyone had the same problem or know how to solve it?
05-27-2022 01:46 PM
Hey thomhunter! We'd love to help out! Please attempt the following steps to potentially get your Link capabilities to work properly:
If these steps don't prove useful, please submit a support ticket through the link here: https://metaque.st/Support! Scroll to the bottom of the page to the button that says "get support" to start your support ticket. Trough a support ticket, we will be able to collect your Log files to get a better look into what could be causing this issue! in order to collect your log files, please follow the below steps:
We hope this was able to help! Please let us know if you have any questions or concerns about submitting a support ticket with your Log files!