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oclus link not working

Novek
Level 2

Hello i was downloading and installing oclus app and it told me to connect my quest but when i connect my quest it doesnt show up in devicemanager and the oclus quest isnt showing anything about oclus link on the screenbnbnbnbnb.PNG

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hello Novek, looks like your app is unresponsive mode. The good news is we can help with that! You may need to restart your device if you haven't done so already.

 

To do so, please follow these troubleshooting steps below:

  • Try to reboot your headset, click here for the steps.
  • Re-install Oculus app

 If the issue still persists, kindly perform factory reset, click here for the instructions. Ensure that Cloud backup is enabled, click here.

 

Let us know if you need anything else.