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oculus quest 2 not working at all??

Ben_Dover25
Level 2

havent played vr in about in about 3-4 days and i come back to the explorer screen all weird, the store not loading anything, and all my games gone. does anyone know what the problem is? 

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there! We understand you're having some issues with your Quest 2 not loading all of your content after being away for a few days. We understand how this can be concerning for you. We suggest rebooting it to resolve the issue. To reboot your headset:

  1. With your headset on, hold the power button on the right side of your headset down until you're prompted with a shut-down screen.
  2. Select Restart to reboot your Quest 2 or Quest.

If you need further troubleshooting steps please let us know, or feel free to submit a support ticket here. 👍