08-09-2022 11:02 AM
profile settings won't load so I can't change my oculus account name or Email
the page is just white
08-09-2022 12:20 PM
Greetings! We understand you're having issues changing some account information. Have no frets, we'll be happy to help!
We've recently updated the Oculus app to version 42.0.
Can you uninstall and then reinstall the Oculus app from your PC?
Let us know if this helps!
08-09-2022 12:35 PM
I'm using the website not the app
08-09-2022 12:45 PM
Ah, we see! Thanks for that update! It does seem we had a small system issue, but looks clear now. Please exit the browser window and open a new one.
If the issue persists, try using Chrome or Firefox (if not already using) and try restarting your router.
If the issue persists after these steps, please contact Meta Store Support here and open a ticket for further support.
All the best
08-09-2022 03:24 PM - edited 08-09-2022 03:27 PM
Hi! I'm having the same issue using chrome. I don't think it's fixed. I also just tried on the windows browser and it doesn't work there either