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quest 2 Right controller not working

idk_dontaskme
Level 2

So i had my oculus quest 2 for about a year now i got it last year and all of a sudden the right controller disconnects when it gets out of my vision of sight in games and i tried taking the battery out for 3-5 mins and unpairing done twice and i tried deleting my games i have 3 right now i restarted it 3 times switched batteries but a little before that i broke it but it went a couple of weeks without this problem i read some comments about this and they said it was disc consumption and it was just a problem with the controller i dont know if its my controller or its the bug or is it faulty controllers pls help

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello @idk_dontaskme  , please open a support ticket with us here and we will be happy to assist you. Thanks!