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"Can't connect; Looks like we can't reach the oculus server. Please check your connection"

DiddleTiddler
Level 3

When I launch OculusSetup.exe I get the error, exactly as written in the title.

 

I've tried everything. My C: drive partition is basic, which is what it is supposed to be. I've installed, reinstalled, and reinstalled again my gpu drivers. I've deleted and redownloaded OculusSetup.exe for Oculus Rift like 10 times. I've restarted my computer, I've unplugged and replugged in my rift, I've tried multiple USB ports, I've launched via CMD, I've launched in administrative mode, I created a seperate login on my PC and tried to download it there, I tried the /bypassHotfixCheck in CMD. I am at a complete loss. Customer support keeps hitting me with the "just relaunch it in 10 minutes/24 hours" stuff and its really annoying and dissapointing. Any help is greatly appreciated

1 ACCEPTED SOLUTION

Accepted Solutions

DiddleTiddler
Level 3

Bro I feel like such a dummy. I didn't see the smaller threads about this same issue until after hours of tinkering and then making my own post. The servers are just down right now, wish support would've told me this.

 

Go here to check server status: https://downdetector.com/status/oculus/

 

You can check for updates here https://twitter.com/OculusSupport/with_replies?lang=en

 

Though, it will mostly be "We are sorry to here about that, please try again shortly. We are working to get this resolved as fast as possible"

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12 REPLIES 12

MiikkaH
Level 2

Same issue here. Oculus server down. 😴

https://downdetector.com/status/oculus/

DiddleTiddler
Level 3

Bro I feel like such a dummy. I didn't see the smaller threads about this same issue until after hours of tinkering and then making my own post. The servers are just down right now, wish support would've told me this.

 

Go here to check server status: https://downdetector.com/status/oculus/

 

You can check for updates here https://twitter.com/OculusSupport/with_replies?lang=en

 

Though, it will mostly be "We are sorry to here about that, please try again shortly. We are working to get this resolved as fast as possible"

Yeah, would have been nice for them to make some sort of announcement or something, its been a long time and support didn't even say anything about servers actually being down smdh. Thanks bro ❤️

SpartanGUK
Level 3

So is the server down? i'm just trying top set it up on my new pc and having the same issue

**bleep**, I just got my new PC and couldn't connect either.

ObenMc
Level 2

I cannot install the oculus software. I have a new viewer that I can't use ...

SpartanGUK
Level 3

I still can't do anything, even these forums are broken, i have responded 3x now and it keeps telling me to log back in to post, talk about frustrating.

SpartanGUK
Level 3

Well at least the post worked now, sort your software/servers out oculus!

Yup, headset arrived today, cant use it, brilliant