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"Invalid address" when returning, and Oculus support is not responding

Xzeptie
Level 2
I want to return my Rift S, but the return form just keeps telling me "invalid address" no matter what i type in. I have already made a ticket with the number: 2317618, but its been 3 days now and Oculus seem to have stopped responding. What the heck do i do? 
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